Associate Director - Human Resources - Jumeirah Al Qasr

Jumeirah; United Arab Emirates; On-site; AED 520,000 - 780,000; Full time

Benefits offered by this job

Healthcare & life insurance

Paid annual leave

Flight allowance

Colleague discounts

Learning & development opportunities

Tax-free salary (AED)

Job summary

Jumeirah Al Qasr invites an Associate Director – Human Resources to lead HR strategy and initiatives across our Madinat Jumeirah portfolio. You will drive recruitment, employee relations, policy compliance and diversity programs while mentoring the HR team and partnering with hotel leadership.

The role emphasizes strategic planning, alignment with business objectives, and the delivery of a superior guest and colleague experience within UAE's luxury hospitality market.

Qualifications

• 8–10 years of HR leadership experience.
• Bachelor’s degree in HR, Hotel Management or related field.
• MBA or postgraduate HR qualifications preferred.
• Professional HR certification desirable.

Responsibilities

• Implement HR strategies aligned with hotel objectives to boost performance.
• Oversee recruitment and selection to attract top talent.
• Maintain positive employee relations and resolve conflicts.
• Ensure labor-law compliance and policy updates.
• Promote diversity and inclusion across the workforce.
• Lead and mentor the HR team to achieve goals.

Skills

HR leadership

Strategic planning

Talent recruitment

Employee relations

Policy compliance

Diversity & inclusion

Team mentorship

Education

Bachelor’s Degree in HR or Hotel Management

MBA or advanced HR qualification

Professional HR certification

Job description

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Madinat Jumeirah

Set along a two-kilometer stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for anAssociate Director – Human Resourcestojoin our Team inJumeirah Al Qasr.

The main duties and responsibilities of this role include:

• Implement HR strategies aligned with the hotel's business objectives to enhance overall organizational performance and employee satisfaction.
• Oversee the recruitment and selection process, ensuring the attraction and retention of high-quality candidates to meet the hotel's staffing needs.
• Maintain positive employee relations by addressing concerns, resolving conflicts, and promoting a harmonious work environment.
• Ensure compliance with labor laws and hotel policies, regularly reviewing and updating HR policies and procedures to reflect current legal requirements and best practices.
• Promote diversity and inclusion initiatives, fostering a culture of respect and equal opportunity within the hotel.
• Lead and mentor the HR team, providing direction, support, and professional development opportunities to ensure high performance and achievement of HR goals.

About You

The ideal candidate for this position will have the following experience and qualifications:

• At least 8–10 years of HR leadership experience, including strategic planning and successful implementation.
• A Bachelor’s Degree in Human Resources, Hotel Management or any other relevant field is required.
• MBA or other post graduate education in the related area is preferred.
• A recognized professional qualification or certification in Human Resources Management is desirable.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in UAE Dirhams (AED)