Assistant Operations Manager Transport

Transguard Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading facilities management firm in the UAE is seeking an Assistant Operations Manager to oversee daily operations in the passenger transportation division. This role is vital for ensuring compliance, managing operational costs, and optimizing transport services for internal clients. Candidates should possess at least 5 years of relevant experience and a degree in Logistics. The company offers a dynamic environment and the opportunity to contribute significantly to operational excellence.

Qualifications

• Minimum 5 years of experience in transport-related roles.
• Experience in large fleet transport operations, preferably passenger transport.
• Bachelor’s degree in Logistics preferred.

Responsibilities

• Responsible for daily operational management of the passenger transportation division.
• Manage operational KPIs to achieve service levels and manage costs.
• Conduct analysis of vehicle, driver, and schedule patterns.

Skills

Operational management

Fleet management

Compliance inspections

Cost control

Staff training and development

Education

Degree in Logistics

Job description

We are currently recruiting for an Assistant Operations Manager to join our Total Facilities Management team in our Headquarters, located in DAFZA, Dubai Airport Freezone.

Scope: Reporting to the operations manager, directly responsible for the daily operational management of the passenger transportation division with group transport, responsible for the region-wise operational KPIs to achieve the highest level of service and manages the overall cost of the area or zone assigned. Plays a key role in the TG fleet management with ground-level reporting and compliance inspections directly managed by the operations team – works closely with the fleet and compliance team to ensure the highest level of compliance across the TG fleet. Work with the business units to improve the overall service to internal customers whilst maintaining the desired level of performance to the end user TG client. Maintain the cost control and operational metrics to achieve the overall scorecard requirements for the respective areas. Manage the area supervisors to deliver operational excellence in the respective area, deliver the zone-wise scorecard metrics and operational KPIs.

• Accountable for the operational P&L, monitoring the annual spend against budget and reporting on variances.
• Directly accountable to deliver the CPH across the operations within the budget.

Customer

• Responsible for executing vehicle scheduling, route planning and managing transport for employees.

Process

• Implementing fleet and operational policies and procedures for the Transport operations team, enforcing and upholding TG compliance
• Manage daily operations ensuring drivers daily schedules are planned and optimized for efficiencies.
• Conduct continuous analysis of vehicle, driver and schedule patterns to consolidate, improve and maximize usage of vehicles and resource to reducing transportation cost recommend cost control measures.
• Manage the transport suppliers in providing transport services, quotes for new routes and ad hoc requests.
• Manage Transport Risk Register which identifies any issues and vehicle risks that are reported by Transguard staff.
• Perform changes in working conditions and use of vehicles to increase efficiency of operations and operations teams.
• Assess driver and staff performance, provide reports identifying their strength and areas needing development.
• Train, appraise and motivate staff to ensure optimum performance and successful team management.
• Lead the BU in the deployment of smart routing and scheduling using the GPS and TMS tools to their maximum benefit.

Selection Criteria

• Degree in Logistics required (bachelor’s degree preferred)
• Experience in large fleet transport operations; passenger transport is an advantage.
• 5 years’ experience as a minimum in transport transport-related vocation

About Us

Offering flexible solutions for all the UAE’s staffing needs since 2001, Transguard Group is the region’s most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region’s leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they’re needed.