Assistant Manager - Groups & Events

AccorHotels Middle East; Abu Dhabi; On-site; AED 210,000 - 310,000; Full time

Job summary

AccorHotels Middle East's Sofitel Dubai Downtown is seeking a hotel sales professional with 2-3 years experience to drive F&B and Rooms revenue. You will conduct daily sales calls, manage contracts, and maintain client relationships in a luxury Dubai setting.

The role requires strong analytical skills, excellent selling capability, and solid organizational planning. You will collaborate with department heads to meet targets and uphold Accor's service standards.

Qualifications

• 2 to 3 years experience in hotel sales.
• Strong analytical skills to understand key business indicators.
• Excellent selling capability and the ability to coach selling techniques to their team.
• Excellent organizational and planning skills.

Responsibilities

• Maintain complete and supported records of all sales agreements, contracts and quotes for the hotel as per Sofitel Policies and Procedures.
• Understand contribution margins of each product results and work with respective heads of departments to maximize Operating results.
• Achieve Sales goals and upsell targets for Food and Beverage as well as Rooms revenue and other income as set by Director of Sales.
• Ensure that all sales contracts follow the established Hotel Policies & Procedures and are based on sound commercial judgment.
• Ensure that the Eventsteam projects a warm, professional and welcome image.
• Conduct daily sales calls and arrange site inspection trips to the hotel for Groups clients.
• Respond quickly to client enquiries and closely follow up on all business leads, prompt communication with the Be Inspired team for a quick turnaround.
• Able to support the hotel’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

Skills

Analytical skills

Sales aptitude

Coaching selling techniques

Organizational skills

Job description

Job description

Company Description

Sofitel Dubai Downtown

French luxury and local cuisine in the world's most exciting city

Located in the heart of Downtown Dubai, with immediate proximity to The Dubai Mall and 10 minutes away from City Walk, Sofitel Dubai Downtown is an idyllic oasis that blends urban sophistication with refined luxury, features air-conditioned rooms and free private parking. The rooms come with a flat-screen TV with satellite channels. Certain rooms include a sitting area where you can relax. Every room is equipped with a private bathroom.

Sofitel Dubai Downtown is a luxury 5-star Dubai hotel combines French elegance and contemporary sophistication. It's 31 floors ofartfully designedroomsandsuitesin addition to, chic restaurants, trendy bars and infinity pool terrace boast spectacular views over the Dubai skyline and Arabian Gulf.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Sofitel Policies and Procedures.
• Have a good understanding of contribution margins of each product results and work with respective heads of departments to maximize Operating results.
• Achieve Sales goals and upsell targets for Food and Beverage as well as Rooms revenue and other income as set by Director of Sales.
• Ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment.
• Ensure that the Eventsteam projects a warm, professional and welcome image.
• Conducts daily sales calls and arranges site inspection trips to the hotel for Groups clients.
• Able to respond quickly to client enquiries and closely follow up on all business leads, prompt communication with the Be Inspired team for a quick turnaround.
• Able to support the hotel’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

Qualifications

• 2 to 3 Years Experience in hotel sales.
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capability and an ability and desire to coach selling techniques to their team
• Excellent organizational and planning skills