Assistant GM, Luxury Steakhouse – Fine Dining Lead

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 480,000 - 720,000; Full time

Benefits offered by this job

Healthcare package

Life insurance

Incentive programs

Annual leave

Job summary

Wynn Al Marjan Island is seeking an Assistant General Manager – Steakhouse by Alain Ducasse to join its F&B team. The role focuses on leading daily operations, ensuring Forbes 5‑Star standards, and driving guest satisfaction in a luxury steakhouse environment.

The ideal candidate brings 2–3 years of fine dining leadership, knowledge of budgeting, and WSET 2. Fluent English and an additional European language are preferred; experience in international luxury hotels enhances fit.

Qualifications

• 2–3 years leadership experience in fine dining, ideally in venues averaging 50+ covers/day.
• Experience in Michelin‑recognized or Gault Millau restaurants preferred.
• Strong product knowledge of cuisine style and wine; WSET 2 preferred.
• Working knowledge of budgeting basics, allergen management, and food safety.
• Secondary school diploma or above; Bachelor’s degree in hospitality management an advantage, WSET 2.

Responsibilities

• Execute daily shifts to company SOPs, ensuring consistency, timeliness, and mise‑en‑place readiness.
• Operate cost‑effectively within approved budgets; support GM in cost control, labor scheduling, inventory, and cash handling.
• Help develop and implement business strategies and promotions that maximize revenue, seat utilization, and productivity.
• Coordinate closely with the kitchen on menu availability, dietary needs, pacing, and specials.
• Oversee reservations, waitlist, and floor plans to optimize turn times and guest flow.
• Prepare and present daily shift reports; escalate issues and propose solutions to the GM.
• Support restaurant administration (timekeeping approval, petty cash checks, incident logs, stock counts).
• Assist and carry out tasks assigned by the General Manager and leadership.
• Maintain service goals and Forbes 5‑Star standards; conduct table touches and follow‑ups.
• Handle complaints and recovery promptly to guest satisfaction, involving the GM when appropriate.
• Provide personalized service to VIPs and Media guests, coordinating with PR/VIP Services as needed.
• Provide day‑to‑day supervision, direction, and coaching to supervisors, captains, and service teams to achieve department goals.
• Work with the Food & Beverage Trainer and GM to schedule training plans and maintain updated SOPs.
• Adhere to Company policies, Code of Conduct, and maintain a professional appearance at all times.
• Follow health & safety and food hygiene standards; champion safe work practices.
• Participate in sustainability initiatives (reduce, re‑use, recycle).

Skills

Leadership

Fine dining knowledge

Budgeting

Allergen management

WSET 2

MS Office

POS software

Guest service

Education

Bachelor’s degree in hospitality management

Tools

MS Office

POS software

Job description

Wynn Al Marjan Island is seeking an Assistant General Manager – Steakhouse by Alain Ducasse to join its F&B team. The role focuses on leading daily operations, ensuring Forbes 5‑Star standards, and driving guest satisfaction in a luxury steakhouse environment.

The ideal candidate brings 2–3 years of fine dining leadership, knowledge of budgeting, and WSET 2. Fluent English and an additional European language are preferred; experience in international luxury hotels enhances fit.