Assistant General Manager - Steakhouse by Alain Ducasse Restaurant

Wynn Al Marjan Island; Ras al-Khaimah; On-site; AED 446,000 - 670,000; Full time

Benefits offered by this job

Salary in AED

Leave policy

Healthcare package

Life insurance

Incentive programs

Job summary

Wynn Al Marjan Island seeks an Assistant General Manager for the Steakhouse by Alain Ducasse Restaurant to lead daily operations on-site in the UAE. This role oversees service, kitchen coordination, and guest satisfaction, while driving revenue and maintaining luxury standards.

The candidate will manage a supervisory team, coordinate training with the F&B leadership, and ensure adherence to SOPs and health and safety standards in a 5-star environment.

Qualifications

• 2-3 years leadership experience in fine dining or luxury venues.
• Experience in Michelin-recognized or Gault Millau restaurants preferred.
• Strong knowledge of cuisine and wine; WSET 2 preferred.
• Working knowledge of budgeting basics, allergen management, and food safety.
• Bachelor’s degree in hospitality management is an advantage; WSET 2 is a plus.
• Fluent English and another European language.

Responsibilities

• Execute daily shifts to SOPs, ensuring consistency and mise-en-place readiness.
• Support GM with cost control, labor scheduling, inventory, and cash handling.
• Develop and implement business strategies and promotions to maximize revenue and seat utilization.
• Coordinate with kitchen on menu availability, dietary needs, pacing, and specials.
• Oversee reservations, waitlist and floor plans to optimize turn times and guest flow.
• Prepare and present daily shift reports; raise issues with the GM and suggest solutions.
• Assist with restaurant administration (timekeeping, petty cash, logs, stock counts).
• Provide day-to-day supervision and coaching to supervisors and service teams.
• Maintain Forbes 5-Star standards; conduct table touches and follow-ups.
• Handle complaints and recovery promptly with GM involvement when needed.
• Provide VIP and media guest service coordination with PR/VIP as required.
• Schedule training plans with F&B Trainer and GM; maintain updated SOPs.

Skills

Leadership

Guest service

Communication

Team management

English proficiency

European language

Budgeting basics

Allergen management

Food safety

MS Office

POS software

Education

Secondary school diploma

Bachelor's degree in hospitality management

WSET 2

Tools

MS Office

POS software

Job description

Assistant General Manager - Steakhouse by Alain Ducasse Restaurant

United Arab Emirates (On-site)

Job Description

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will belocated50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position: Wynn Al Marjan Island is currently seeking an Assistant General Manager - Steakhouse by Alain Ducasse Restaurant to join the resort’s Food & Beverage team.

The primary duties and responsibilities of this role are:

• Execute daily shifts to company SOPs, ensuring consistency, timeliness, and mise-en-place readiness.
• Operate cost-effectively within approvedbudgets;support GM in cost control, labor scheduling, inventory, and cash handling.
• Help develop and implement business strategies and promotions that maximize revenue, seatutilization, and productivity.
• Coordinate closely with the kitchen on menu availability, dietary needs, pacing, and specials.
• Oversee reservations,waitlist, and floor plans tooptimizeturn times and guest flow.
• Prepare and present daily shift reports; elevate issues and propose solutions to the GM.
• Support restaurant administration (timekeeping approval, petty cash checks, incident logs, stock counts).
• Assistand carry out tasks assigned by the General Manager and leadership.
• Maintain service goals and Forbes 5-Star standards; conduct table touches and follow-ups.
• Handle complaints and recovery promptly to guest satisfaction, involving the GM whenappropriate.
• Provide personalized service to VIPs and Media guests, coordinating with PR/VIP Services as needed.
• Provide day-to-day supervision, direction, and coaching to supervisors, captains, and service teams to achieve department goals.
• Work with the Food & Beverage Trainer and GM to schedule training plans and maintain updated SOPs.
• Adhere to Company policies, Code of Conduct, andmaintaina professional appearance at all times.
• Follow health & safety and food hygienestandards;champion safe work practices.
• Participate in sustainability initiatives (reduce, re-use, recycle).

About You: The ideal candidate for this position will have the following experience and qualifications:

• 2-3 years leadership experience in fine dining (e.g., Assistant Manager/Assistant GM/Restaurant Manager), ideally in venues averaging 50+ covers/day.
• Experience in Michelin-recognized or Gault Millau restaurants preferred.
• Strong product knowledge of cuisine style and wine; WSET 2 preferred.
• Working knowledge of budgeting basics, allergen management, and food safety.
• Secondary school diploma or above;Bachelor’s degree in hospitality managementan advantage, WSET 2
• Fluent spoken and written English, and another European Language
• Proficient with MS Office and POS software; comfortable with digital reports and checklists.
• Experience within luxury 5-star hotels/restaurants delivering exceptional dining experiences.
• Background in fine-dining operations (service and basic culinary coordination).
• International exposure in trendsetting markets (e.g., Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, Shanghai) is a plus.
• Demonstrates hands-on leadership, guest focus, clear communication, and strong interpersonal skills.
• Self-motivated, organized, confident, and calm under pressure; team player who responds quickly to operational demands.

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant sseeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.