Assistant GM, Luxury Fine Dining

Wynn Al Marjan Island; Abu Dhabi; On-site; AED 360,000 - 480,000; Full time

Job summary

Wynn Al Marjan Island in Abu Dhabi is seeking an Assistant General Manager for the Steakhouse by Alain Ducasse to lead the resort's Food & Beverage team and ensure exceptional dining experiences.

The role oversees daily shifts, budgeting, and staff training, with a focus on guest satisfaction, quality, and compliance with health and safety standards. Collaboration with the GM and PR teams will drive luxury service and revenue growth.

Qualifications

• 2-3 years leadership experience in fine dining (Assistant Manager/Assistant GM/Restaurant Manager) in venues averaging 50+ covers/day.
• Experience in Michelin recognized or Gault Millau restaurants preferred.
• Strong product knowledge of cuisine style and wine; WSET 2 preferred.
• Working knowledge of budgeting basics, allergen management, and food safety.
• Secondary school diploma or above; Bachelor’s degree in hospitality management an advantage, WSET 2
• Fluent spoken and written English, and another European Language
• Proficient with MS Office and POS software; comfortable with digital reports and checklists.
• Experience within luxury 5 star hotels/restaurants delivering exceptional dining experiences.

Responsibilities

• Execute daily shifts to SOPs ensuring consistency, timeliness and mise en place readiness.
• Operate cost effectively within approved budgets; support GM in cost control, labor scheduling, inventory and cash handling.
• Help develop and implement business strategies and promotions to maximize revenue and guest utilization.
• Coordinate with kitchen on menu availability, dietary needs, pacing and specials.
• Oversee reservations, waitlist and floor plans to optimize turn times and guest flow.
• Prepare and present daily shift reports; elevate issues and propose solutions to the GM.
• Support restaurant administration timekeeping, petty cash, checks, incident logs and stock counts.
• Provide day-to-day supervision, coaching to supervisors and service teams to achieve department goals.
• Maintain Forbes 5 Star standards, conduct table touches and guest follow-ups.
• Handle complaints and recovery promptly, involving the GM as needed.
• Provide personalized service to VIPs and media guests in coordination with PR VIP Services.
• Schedule training plans with the Food & Beverage Trainer and GM; maintain updated SOPs.
• Adhere to company policies and health, safety and food hygiene standards; champion sustainable practices.

Skills

Leadership

Guest focus

Communication

Interpersonal skills

Organizational skills

Self-motivation

Fluent English

Team leadership

Education

Bachelor's degree in hospitality management

WSET 2

Tools

MS Office

POS software

Job description

Wynn Al Marjan Island in Abu Dhabi is seeking an Assistant General Manager for the Steakhouse by Alain Ducasse to lead the resort's Food & Beverage team and ensure exceptional dining experiences.

The role oversees daily shifts, budgeting, and staff training, with a focus on guest satisfaction, quality, and compliance with health and safety standards. Collaboration with the GM and PR teams will drive luxury service and revenue growth.