Assistant General Manager

Wynn Al Marjan Island; Abu Dhabi; Presencial; AED 360.000 - 480.000; Jornada completa

Descripción de la vacante

Wynn Al Marjan Island in Abu Dhabi is seeking an Assistant General Manager for the Steakhouse by Alain Ducasse to lead the resort's Food & Beverage team and ensure exceptional dining experiences.

The role oversees daily shifts, budgeting, and staff training, with a focus on guest satisfaction, quality, and compliance with health and safety standards. Collaboration with the GM and PR teams will drive luxury service and revenue growth.

Formación

• 2-3 years leadership experience in fine dining (Assistant Manager/Assistant GM/Restaurant Manager) in venues averaging 50+ covers/day.
• Experience in Michelin recognized or Gault Millau restaurants preferred.
• Strong product knowledge of cuisine style and wine; WSET 2 preferred.
• Working knowledge of budgeting basics, allergen management, and food safety.
• Secondary school diploma or above; Bachelor’s degree in hospitality management an advantage, WSET 2
• Fluent spoken and written English, and another European Language
• Proficient with MS Office and POS software; comfortable with digital reports and checklists.
• Experience within luxury 5 star hotels/restaurants delivering exceptional dining experiences.

Responsabilidades

• Execute daily shifts to SOPs ensuring consistency, timeliness and mise en place readiness.
• Operate cost effectively within approved budgets; support GM in cost control, labor scheduling, inventory and cash handling.
• Help develop and implement business strategies and promotions to maximize revenue and guest utilization.
• Coordinate with kitchen on menu availability, dietary needs, pacing and specials.
• Oversee reservations, waitlist and floor plans to optimize turn times and guest flow.
• Prepare and present daily shift reports; elevate issues and propose solutions to the GM.
• Support restaurant administration timekeeping, petty cash, checks, incident logs and stock counts.
• Provide day-to-day supervision, coaching to supervisors and service teams to achieve department goals.
• Maintain Forbes 5 Star standards, conduct table touches and guest follow-ups.
• Handle complaints and recovery promptly, involving the GM as needed.
• Provide personalized service to VIPs and media guests in coordination with PR VIP Services.
• Schedule training plans with the Food & Beverage Trainer and GM; maintain updated SOPs.
• Adhere to company policies and health, safety and food hygiene standards; champion sustainable practices.

Conocimientos

Leadership

Guest focus

Communication

Interpersonal skills

Organizational skills

Self-motivation

Fluent English

Team leadership

Educación

Bachelor's degree in hospitality management

WSET 2

Herramientas

MS Office

POS software

Descripción del empleo

About the Position

Wynn Al Marjan Island is currently seeking an Assistant General Manager Steakhouse by Alain Ducasse Restaurant to join the resort s Food amp Beverage team

• Execute daily shifts to company SOPs ensuring consistency timeliness and mise en place readiness
• Operate cost effectively within approved budgets support GM in cost control labor scheduling inventory and cash handling
• Help develop and implement business strategies and promotions that maximize revenue seat utilization and productivity
• Coordinate closely with the kitchen on menu availability dietary needs pacing and specials
• Oversee reservations waitlist and floor plans to optimize turn times and guest flow
• Prepare and present daily shift reports elevate issues and propose solutions to the GM
• Support restaurant administration timekeeping approval petty cash checks incident logs stock counts
• Assist and carry out tasks assigned by the General Manager and leadership
• Maintain service goals and Forbes 5 Star standards conduct table touches and follow ups
• Handle complaints and recovery promptly to guest satisfaction involving the GM when appropriate
• Provide personalized service to VIPs and Media guests coordinating with PR VIP Services as needed
• Provide day to day supervision direction and coaching to supervisors captains and service teams to achieve department goals
• Work with the Food amp Beverage Trainer and GM to schedule training plans and maintain updated SOPs
• Adhere to Company policies Code of Conduct and maintain a professional appearance at all times
• Follow health amp safety and food hygiene standards champion safe work practices
• Participate in sustainability initiatives reduce re use recycle

About You

The ideal candidate for this position will have the following experience and qualifications:

• 2 3 years leadership experience in fine dining (e.g., Assistant Manager/Assistant GM/Restaurant Manager), ideally in venues averaging 50+ covers/day.
• Experience in Michelin recognized or Gault Millau restaurants preferred.
• Strong product knowledge of cuisine style and wine; WSET 2 preferred.
• Working knowledge of budgeting basics, allergen management, and food safety.
• Secondary school diploma or above; Bachelor s degree in hospitality management an advantage, WSET 2
• Fluent spoken and written English, and another European Language
• Proficient with MS Office and POS software; comfortable with digital reports and checklists.
• Experience within luxury 5 star hotels/restaurants delivering exceptional dining experiences.
• Background in fine dining operations (service and basic culinary coordination).
• International exposure in trendsetting markets (e.g., Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, Shanghai) is a plus.
• Demonstrates hands on leadership, guest focus, clear communication, and strong interpersonal skills.
• Self motivated, organized, confident, and calm under pressure; team player who responds quickly to operational demands.