Area Shift Manager Operations

Amazon UAE; Dubai; On-site; AED 223,200 - 334,800; Full time

Job summary

Amazon UAE is seeking an Area Shift Manager Operations in Dubai to manage shift operations and oversee team performance in a fast-paced logistics environment. The role emphasizes safety, productivity, and customer service improvements.

The ideal candidate has a Bachelor's degree and experience in operations or logistics, with strong leadership and analytical skills. Candidates must be willing to work flexible shifts, including nights and weekends.

Qualifications

• Experience in operations, logistics, or warehouse environments.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Strong analytical and problem-solving skills.

Responsibilities

• Promote a culture of safety and wellbeing across operations.
• Analyze performance metrics and implement corrective actions.
• Lead and support teams while managing administrative responsibilities.
• Improve processes to enhance productivity and customer service.
• Collaborate with other managers to standardize shift operations.
• Monitor operational efficiency and handle escalations.
• Plan and manage daily operational activities and contingencies.
• Work closely with cross-functional teams and external partners.

Skills

Operations management

Team leadership

Performance analysis

Process improvement

Data-driven decision making

Communication and coordination

Education

Bachelor’s degree or equivalent experience

Tools

SQL

Python

Job description

Job Title

Area Shift Manager Operations

Location

Dubai, UAE

Industry & Function

Logistics and Supply Chain – Operations / Plant Management

Job Type

Full‑time

Role Context

This role is responsible for managing shift operations, supervising teams, and driving performance improvements across fulfillment or logistics sites in a fast‑paced environment.

Responsibilities

• Promote a culture of safety and wellbeing across operations.
• Analyze performance metrics and implement corrective actions.
• Lead and support teams while managing administrative responsibilities.
• Improve processes to enhance productivity and customer service.
• Collaborate with other managers to standardize shift operations.
• Monitor operational efficiency and handle escalations.
• Plan and manage daily operational activities and contingencies.
• Work closely with cross‑functional teams and external partners.

Ideal Profile

• Bachelor’s degree or equivalent experience.
• Experience in operations, logistics, or warehouse environments.
• Knowledge of data tools such as SQL, Python, or similar.
• Strong leadership and team management skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Strong analytical and problem‑solving skills.

Skills Set

• Operations management
• Team leadership
• Performance analysis
• Process improvement
• Data‑driven decision making
• Communication and coordination

About the Company

Amazon operates a global logistics and fulfillment network, delivering customer orders efficiently through advanced systems, innovation, and operational excellence.