Area Shift Operations Lead | Data-Driven & Safety-Focused

Amazon UAE; Dubai; On-site; AED 223,200 - 334,800; Full time

Job summary

Amazon UAE is seeking an Area Shift Manager Operations in Dubai to manage shift operations and oversee team performance in a fast-paced logistics environment. The role emphasizes safety, productivity, and customer service improvements.

The ideal candidate has a Bachelor's degree and experience in operations or logistics, with strong leadership and analytical skills. Candidates must be willing to work flexible shifts, including nights and weekends.

Qualifications

• Experience in operations, logistics, or warehouse environments.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Strong analytical and problem-solving skills.

Responsibilities

• Promote a culture of safety and wellbeing across operations.
• Analyze performance metrics and implement corrective actions.
• Lead and support teams while managing administrative responsibilities.
• Improve processes to enhance productivity and customer service.
• Collaborate with other managers to standardize shift operations.
• Monitor operational efficiency and handle escalations.
• Plan and manage daily operational activities and contingencies.
• Work closely with cross-functional teams and external partners.

Skills

Operations management

Team leadership

Performance analysis

Process improvement

Data-driven decision making

Communication and coordination

Education

Bachelor’s degree or equivalent experience

Tools

SQL

Python

Job description

Amazon UAE is seeking an Area Shift Manager Operations in Dubai to manage shift operations and oversee team performance in a fast-paced logistics environment. The role emphasizes safety, productivity, and customer service improvements.

The ideal candidate has a Bachelor's degree and experience in operations or logistics, with strong leadership and analytical skills. Candidates must be willing to work flexible shifts, including nights and weekends.