Area Operations Manager

Alpine Executive Search Mumbai; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

The Operations Manager will drive operational excellence across ten Dubai retail stores, overseeing daily optimization and spearheading new store openings from launch to trading readiness.

Responsibilities include KPI management, SOP adherence, team coaching, inventory coordination, and successful pre-opening execution with IT/POS integration and visual standards. UAE-resident with a driving license preferred.

Qualifications

• 610 years of total retail operations experience
• 34 years managing multiple store locations (5+ stores) within the UAE/Dubai market
• Bachelor’s degree in Business Administration, Retail Management, or a related field
• Availability: based in Dubai with a UAE driving license

Responsibilities

• Monitor, analyze, and elevate KPIs across all 10 stores.
• Ensure SOPs, visual merchandising guidelines, customer service benchmarks, and health & safety regulations.
• Lead Store Managers and develop second-line retail leadership.
• Manage pre-opening readiness, stock deployment, IT/POS integration, and launch execution.

Skills

P&L management

Project management

Retail operations

Team leadership

Education

Bachelor's degree in Business Administration

Retail Management

Tools

POS systems

IT integration

Job description

The Operations Manager will drive operational excellence sales performance and standard compliance across an established portfolio of 10 retail stores in Dubai In addition to daily store optimization this role will spearhead the operational launch framework and project execution for new store openings ensuring seamless transition from hand-over to trading readiness

Multi-Store Operations (10 plus Showrooms)

Performance Management: Monitor, analyze, and elevate key performance indicators (KPIs) including sales targets, conversion rates, basket size, and shrinkage across all 10 assigned stores.

Operational Compliance: Ensure strict adherence to standard operating procedures (SOPs), visual merchandising guidelines, customer service benchmarks, and health & safety regulations.

Team Leadership: Coach and mentor Store Managers, conduct regular performance reviews, and build robust second-line retail leadership.

Inventory & Supply Chain: Coordinate closely with warehousing and procurement to optimize stock replenishment, minimize waste/loss, and maintain optimal inventory levels across locations.

New Store Openings (Operational/Execution Focus - Non-BD)

Pre-Opening Readiness: Manage the end-to-end operational checklist for new store launches once the real estate/lease is secured (No Business Development or leasing duties).

Setup & Logistics: Oversee store fit-out coordination, initial stock deployment, equipment setup, IT/POS system integration, and visual merchandising alignment.

Hiring & Training: Partner with HR to recruit, onboard, and train new store teams ahead of launch dates.

Launch Execution: Direct soft/grand opening operational execution, ensuring smooth public onboarding and adherence to launch timelines and budgets.

Requirements & Qualifications

Experience: 610 years of total retail operations experience, with at least 34 years managing multiple store locations (5+ stores) simultaneously within the UAE/Dubai market.

Skills: Strong financial acumen (P&L management), exceptional project management for store launches, and deep knowledge of UAE retail logistics and labor rules.

Education: Bachelors degree in Business Administration, Retail Management, or a related field.

Availability: Currently based in Dubai with a valid UAE driving license.