Arabic-Speaking Assistant Relationship Manager – Banking

Terracotta Outsourcing; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Terracotta Outsourcing, a leading UAE outsourcing firm, invites an Assistant Relationship Manager (Arabic Speaker) to join a premier international banking environment in Dubai. The role suits a banking/wealth management professional with 3–5 years' experience, knowledge of capital markets, and experience supporting Relationship Managers with client servicing, onboarding, and day-to-day account activities.

Key tasks include supporting daily client servicing, processing transactions, coordinating

Qualifications

• Bachelor’s degree in Finance or related field.
• Experience with an international bank operating within the DIFC is strongly required.
• 3–5 years of experience in a similar banking, wealth management, or relationship support role.
• Knowledge of capital markets and financial transactions.
• Understanding of client onboarding, KYC, and compliance; fluency in English and Arabic.

Responsibilities

• Support Relationship/Wealth Managers with daily client servicing and relationship management activities.
• Process and monitor client transactions, including securities transactions and payments.
• Coordinate with front, middle, and back-office teams to ensure timely execution of client instructions.
• Support client onboarding, account openings/closures, and KYC documentation.
• Monitor client account balances, transactions, renewals, and pending items.
• Assist with credit approval requests, loan drawdowns, and renewals.
• Prepare and coordinate subscription, redemption, and loan documentation.
• Handle client requests and inquiries, escalating to the Relationship Manager where appropriate.
• Ensure all client activities are completed in line with the Bank’s compliance policies and procedures.

Skills

Client servicing

KYC/compliance

Onboarding

Arabic language

English language

Education

Finance degree

Job description

Terracotta Outsourcing, a leading UAE outsourcing firm, invites an Assistant Relationship Manager (Arabic Speaker) to join a premier international banking environment in Dubai. The role suits a banking/wealth management professional with 3–5 years' experience, knowledge of capital markets, and experience supporting Relationship Managers with client servicing, onboarding, and day-to-day account activities.

Key tasks include supporting daily client servicing, processing transactions, coordinating