Assistant Relationship Manager

Terracotta Outsourcing; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Terracotta Outsourcing, a leading UAE outsourcing firm, invites an Assistant Relationship Manager (Arabic Speaker) to join a premier international banking environment in Dubai. The role suits a banking/wealth management professional with 3–5 years' experience, knowledge of capital markets, and experience supporting Relationship Managers with client servicing, onboarding, and day-to-day account activities.

Key tasks include supporting daily client servicing, processing transactions, coordinating

Qualifications

• Bachelor’s degree in Finance or related field.
• Experience with an international bank operating within the DIFC is strongly required.
• 3–5 years of experience in a similar banking, wealth management, or relationship support role.
• Knowledge of capital markets and financial transactions.
• Understanding of client onboarding, KYC, and compliance; fluency in English and Arabic.

Responsibilities

• Support Relationship/Wealth Managers with daily client servicing and relationship management activities.
• Process and monitor client transactions, including securities transactions and payments.
• Coordinate with front, middle, and back-office teams to ensure timely execution of client instructions.
• Support client onboarding, account openings/closures, and KYC documentation.
• Monitor client account balances, transactions, renewals, and pending items.
• Assist with credit approval requests, loan drawdowns, and renewals.
• Prepare and coordinate subscription, redemption, and loan documentation.
• Handle client requests and inquiries, escalating to the Relationship Manager where appropriate.
• Ensure all client activities are completed in line with the Bank’s compliance policies and procedures.

Skills

Client servicing

KYC/compliance

Onboarding

Arabic language

English language

Education

Finance degree

Job description

At Terracotta – Driving Business Growth in Recruitment, Outsourcing & Corporate Services We are a leading outsourcing company in the UAE, delivering recruitment, manpower, visa outsourcing, EOR/PEO, business setup, PRO services, and corporate solutions across the region. At Terracotta, your voice counts, your ideas matter, and your success is celebrated.

We are currently looking for an Assistant Relationship Manager (Arabic Speaker) to join a leading international banking environment in Dubai. This opportunity is suited to a banking or wealth management professional with 3–5 years of relevant experience, strong knowledge of capital markets and transactions, and experience supporting Relationship Managers with client servicing, onboarding, and day-to-day account activities.

Key Responsibilities

• Support Relationship/Wealth Managers with daily client servicing and relationship management activities
• Process and monitor client transactions, including securities transactions and payments
• Coordinate with front, middle, and back-office teams to ensure timely execution of client instructions
• Support client onboarding, account openings/closures, and KYC documentation
• Monitor client account balances, transactions, renewals, and pending items
• Assist with credit approval requests, loan drawdowns, and renewals
• Prepare and coordinate subscription, redemption, and loan documentation
• Handle client requests and inquiries, escalating to the Relationship Manager where appropriate
• Ensure all client activities are completed in line with the Bank’s compliance policies and procedures

Requirements

• Bachelor’s degree, preferably in Finance
• Experience with an international bank operating within the DIFC is strongly required
• 3–5 years of experience in a similar banking, wealth management, or relationship support role
• Knowledge of capital markets and financial transactions
• Understanding of client onboarding, KYC, and compliance
• Strong command of English & Arabic Languages
• Client-facing experience is preferred
• Strong organizational skills with the ability to work effectively under pressure