Aspiring Assistant Relationship Manager — UAE National

Rakbank; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Rakbank in Dubai is seeking an operations professional to manage all account workflows with support from SRMs/VP, delivering precise service to customers and resolving queries efficiently.

The role includes handling WBG tasks with accuracy, promoting online banking to reduce queries, and maintaining up-to-date trade licenses per bank norms, while assisting in MIS work and upholding staff conduct to support department efficiency.

Responsibilities

• Handle operational work of all accounts with assistance of SRMs/VP
• Provide specialist information and guidance to customers to resolve queries and achieve satisfaction
• Carry out WBG tasks ensuring timely completed activities with high accuracy and service quality
• Promote and assist online Banking Transactions to minimize account-related queries
• Update Trade license per bank norms

Job description

Rakbank in Dubai is seeking an operations professional to manage all account workflows with support from SRMs/VP, delivering precise service to customers and resolving queries efficiently.

The role includes handling WBG tasks with accuracy, promoting online banking to reduce queries, and maintaining up-to-date trade licenses per bank norms, while assisting in MIS work and upholding staff conduct to support department efficiency.