Analyst Order Management and Support

du; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

du is seeking an Analyst Order Management and Support in Dubai to manage and validate PRs, facilitate PO creation, and coordinate between procurement, finance, and project delivery teams for uninterrupted project execution.

Qualified candidates will have 5-7 years of telecom/IT experience, familiarity with Oracle/Jira/SharePoint, and strong budgeting and analytical skills to monitor CAPEX/OPEX against targets.

Qualifications

• Bachelor degree or equivalent required.
• Experience in telecom/IT procurement and governance is desirable.
• Strong analytical and reporting capabilities.

Responsibilities

• Manage and validate Purchase Requests (PRs) from project teams and vendors, ensuring compliance with project requirements, budgets and governance.
• Facilitate creation and processing of Purchase Orders (POs) based on BOQs and approval workflows.
• Coordinate with Procurement, Finance, and Project Delivery teams to ensure timely order processing.
• Review PACs and BOQs to support accurate GSRN processing.
• Manage Move Order requests and coordinate material supply from warehouses for project delivery.
• Monitor CAPEX and OPEX budget realization against targets, flagging variances and risks.
• Ensure adherence to procurement procedures and governance standards while maintaining project records.
• Provide end-to-end support and issue resolution for PR/PO/GSRN and procurement matters.

Skills

Microsoft Office

SharePoint

Power BI

Project Management

Budget Planning

Stakeholder Management

Reporting & Analytics

Process Improvement

Attention to Detail

Problem Solving

Education

Bachelor of E-Commerce

Tools

Oracle

Jira

SharePoint

Job description

Job Title: Analyst Order Management and Support

Job Location: Dubai, United Arab Emirates

Date Posted: 6 October 2026

Job Reference/ID: 12673

Job Description / Role:

The Analyst Order Management and Support role is responsible for managing and validating purchase requests, facilitating order processing, and ensuring compliance with project requirements and financial governance. This position acts as a key coordinator between procurement, finance, and project delivery teams to ensure uninterrupted project execution.

Key Responsibilities:

• Manage and validate Purchase Requests (PRs) from project teams and vendors, ensuring compliance with approved project requirements, budgets, and governance policies.
• Facilitate timely creation and processing of Purchase Orders (POs) based on approved BOQs and relevant approval workflows.
• Coordinate with Procurement, Finance, Project Delivery teams, and vendors to ensure smooth and timely order processing.
• Review Project Acceptance Certificates (PACs) and Bills of Quantity (BOQs) to support accurate and timely GSRN processing.
• Manage material Move Order requests and coordinate material supply from company warehouses to support project delivery.
• Monitor and track CAPEX and OPEX budget realization against monthly and annual targets, highlighting variances and risks.
• Ensure adherence to company procurement procedures, financial controls, and governance standards while maintaining accurate project records.
• Provide end-to-end support and issue resolution for teams and vendors on PR, PO, GSRN, and procurement-related matters to ensure uninterrupted project execution.

Experience Required:

• 5-7 years' Experience in telecom/IT sector
• Experience working with ERP & Project management systems such as Oracle, Jira and SharePoint
• Procurement & Financial Governance Experience

Education Qualifications:

• Bachelor of E-Commerce or Equivalent

Skills Required:

• Advance in Microsoft office application
• Basic to advance level in Microsoft SharePoint
• Basic to advance level in Microsoft power BI
• Project Order Management
• Budget Planning & Tracking
• Strong analytical, reporting, and stakeholder management skills.
• Project Coordination & Handover Management
• Reporting & Performance Monitoring
• Stakeholder Management
• Process Improvement
• Attention to Detail
• Problem Solving & Analytical Thinking

Employment / Job Type: Full Time

About the Company:

du is a UAE telecommunications and digital services company serving consumers and businesses. Career opportunities include network engineering, technology, cybersecurity, digital products, data, sales, customer experience, finance, marketing, human resources, and corporate functions.

Company Industry: Telecommunications

Department / Functional Area: Specialist

Closing Date: Not mentioned