Airside Pass & Access Administrator

inMy Jet; Dubai; On-site; AED 55,000 - 85,000; Full time

Job summary

ExecuJet Dubai is seeking an FBO Airside Pass Administrator to join the Flight Operations division in Dubai, UAE. You will administer airside pass systems, process applications, renewals, replacements, and cancellations, verify documents, and coordinate with airport authorities to ensure compliant access to restricted areas.

The role requires Arabic fluency, a UAE driving license, and at least 2 years in administration and customer service.

Qualifications

• Must be fluent in Arabic.
• Hold a valid UAE driving license.
• Minimum of 2 years of Administration experience.
• Minimum of 2 years of Customer Service experience.
• Ability to multitask.
• Calm under pressure and an even-tempered personality.
• Teamplayer with strong communication skills.
• Background in Corporate Aviation is preferred.

Responsibilities

• Process new airside pass applications, renewals, replacements, and cancellations.
• Verify applicant documentation, identity, and eligibility per security policies.
• Coordinate required security clearances, background checks, and training.
• Maintain accurate databases and records of issued passes.
• Monitor pass expiry dates and notify departments of renewals.
• Issue, collect, and deactivate passes for employees, contractors, visitors, and vehicles.
• Liaise with airport authorities, security, and regulators on pass approvals and compliance.
• Conduct periodic audits of active passes and access permissions.
• Ensure compliance with airport security regulations and company procedures.
• Investigate and report lost, stolen, or misused passes.
• Prepare reports on issuance, renewals, audits, and compliance metrics.
• Provide guidance on airside access procedures and security requirements.

Skills

Arabic fluency

Customer service skills

Administrative experience

Multitasking

Communication skills

Team player

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

ExecuJet Dubai is seeking an FBO Airside Pass Administrator to join the Flight Operations division in Dubai, UAE. You will administer airside pass systems, process applications, renewals, replacements, and cancellations, verify documents, and coordinate with airport authorities to ensure compliant access to restricted areas.

The role requires Arabic fluency, a UAE driving license, and at least 2 years in administration and customer service.