FBO Airside Pass Administrator

Lux Aviation; Dubai; On-site; AED 100,000 - 140,000; Full time

Job summary

Lux Aviation in Dubai is seeking an Airside Pass Administrator to manage the end-to-end issuance, renewal, and deactivation of passes for staff, contractors, visitors, and vehicles. You will verify documents, ensure identity and eligibility under airport security policies, and coordinate required security clearances and mandatory training.

The role requires maintaining accurate databases, monitoring pass expiry, auditing access permissions, and liaising with airport authorities to ensure full

Qualifications

• High school diploma or equivalent in aviation management, business administration, logistics or related field.
• Hold a valid UAE driving license.
• Minimum of 2 years of administration experience.
• Minimum of 2 years customer service experience.
• Fluency in Arabic; English proficiency desired.

Responsibilities

• Process new airside pass applications, renewals, replacements and cancellations.
• Verify applicant documentation, identity and eligibility according to airport security policies.
• Coordinate required security clearances, background checks and mandatory training.
• Maintain accurate databases and records of all issued passes.
• Monitor pass expiry dates and notify departments of upcoming renewals.
• Issue, collect and deactivate employee, contractor, visitor and vehicle passes.
• Liaise with airport authorities, security departments and regulatory agencies regarding pass approvals and compliance.
• Conduct periodic audits of active passes and access permissions.
• Ensure compliance with airport security regulations, company procedures and aviation authority requirements.
• Investigate and report lost, stolen or misused passes.
• Prepare reports on pass issuance, renewals, audits and compliance metrics.
• Provide guidance to employees and contractors on airside access procedures and security requirements.

Skills

Arabic language

English communication

Customer service

Multitasking

Teamwork

Microsoft Office

Education

High school diploma or equivalent (Aviation Management/Business Admin/Logistics)

Tools

Microsoft Office

Job description

• Process new airside pass applications renewals replacements and cancellations
• Verify applicant documentation identity and eligibility according to airport security policies
• Coordinate required security clearances background checks and mandatory training
• Maintain accurate databases and records of all issued passes
• Monitor pass expiry dates and notify departments of upcoming renewals
• Issue collect and deactivate employee contractor visitor and vehicle passes
• Liaise with airport authorities security departments and regulatory agencies regarding pass approvals and compliance
• Conduct periodic audits of active passes and access permissions
• Ensure compliance with airport security regulations company procedures and applicable aviation authority requirements
• Investigate and report lost stolen or misused passes
• Prepare reports on pass issuance renewals audits and compliance metrics
• Provide guidance to employees and contractors on airside access procedures and security requirements
• These duties are indicative of the role and are not exhaustive and may change to meet the Companies Business Objectives from time to time as required by your Manager

Qualification High school diploma or equivalent required in Aviation Management, Business Administration, logistics or related field.

Work Experience Required

• Must be fluent in Arabic
• Hold a valid UAE driving license
• Minimum of 2 years of Administration experience
• Minimum of 2 years Customer Service experience
• Ability to mulitask
• Calm under pressure and an even-tempered personality
• Teamplayer
• Strong communication and customer service skills
• Background Corporate Aviation essential
• Languages Fluency in written and spoken English and Arabic.
• Additional languages would be advantageous.
• IT Skills Basic Skills Microsoft Office

Character Profile

• Professional Flexibility
• Team Player/ works well without supervision
• Works well under pressure
• Proactive