FBO Airside Pass Administrator

Luxaviation Group; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

ExecuJet Middle East in Dubai, UAE, is seeking an FBO Airside Pass Administrator to support our Flight Operations division. You will manage the airside pass system, process applications, renewals, and ensure compliance with airport security policies while coordinating with authorities to safeguard restricted areas.

The role requires strong attention to detail, Arabic fluency, and experience in administration and customer service.

Qualifications

• Minimum high school diploma or equivalent in aviation management, business administration, logistics or related field.
• Arabic fluency is required
• Strong communication and customer service skills
• Ability to multitask and work under pressure

Responsibilities

• Process new airside pass applications, renewals, replacements, and cancellations.
• Verify applicant documentation, identity, and eligibility according to airport security policies.
• Coordinate required security clearances, background checks, and mandatory training.
• Maintain accurate databases and records of all issued passes.
• Monitor pass expiry dates and notify departments of upcoming renewals.
• Issue, collect, and deactivate employee, contractor, visitor, and vehicle passes.
• Liaise with airport authorities, security departments, and regulatory agencies regarding pass approvals and compliance.
• Conduct periodic audits of active passes and access permissions.
• Ensure compliance with airport security regulations, company procedures, and applicable aviation authority requirements.
• Investigate and report lost, stolen, or misused passes.
• Prepare reports on pass issuance, renewals, audits, and compliance metrics.
• Provide guidance to employees and contractors on airside access procedures and security requirements.

Skills

Fluent Arabic

Strong communication

Customer service

Team player

Education

Diploma in Aviation Management or related

Tools

Microsoft Office

Job description

ExecuJet Middle East is currently seeking an FBO Airside Pass Administrator to fill a vacancy within our Flight Operations division to be based in Dubai, U.A.E.

ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open, and engaging relationships with passionate colleagues.

FBO Airside Pass Administrator will be responsible for administering and controlling the airside pass system by processing applications, maintaining accurate records, ensuring compliance with airport security requirements, and coordinating with airport authorities to facilitate safe and secure access to restricted operational areas. Ensuring that only authorized individuals and vehicles can access restricted airport areas while meeting airport security and aviation regulations.

Qualification

High school diploma or equivalent required in Aviation Management, Business Administration, logistics or related field.

Work Experience Required

• - Must be fluent in Arabic
• - Hold a valid UAE driving license
• - Minimum of 2 years of Administration experience
• - Minimum of 2 years Customer Service experience
• - Ability to mulitask
• - Calm under pressure and an even-tempered personality
• - Teamplayer
• - Strong communication and customer service skills

Background

Corporate Aviation essential

Languages

Fluency in written and spoken English and Arabic. Additional languages would be advantageous.

IT Skills

Basic Skills - Microsoft Office

Responsibilities

• - Process new airside pass applications, renewals, replacements, and cancellations.
• - Verify applicant documentation, identity, and eligibility according to airport security policies.
• - Coordinate required security clearances, background checks, and mandatory training.
• - Maintain accurate databases and records of all issued passes.
• - Monitor pass expiry dates and notify departments of upcoming renewals.
• - Issue, collect, and deactivate employee, contractor, visitor, and vehicle passes.
• - Liaise with airport authorities, security departments, and regulatory agencies regarding pass approvals and compliance.
• - Conduct periodic audits of active passes and access permissions.
• - Ensure compliance with airport security regulations, company procedures, and applicable aviation authority requirements.
• - Investigate and report lost, stolen, or misused passes.
• - Prepare reports on pass issuance, renewals, audits, and compliance metrics.
• - Provide guidance to employees and contractors on airside access procedures and security requirements.
• - These duties are indicative of the role and are not exhaustive and may change to meet the Companies Business Objectives from time to time as required by your Manager.

Character Profile

• Professional
• Flexibility
• Team Player/ works well without supervision
• Works well under pressure
• Proactive