Airline IT Operations Engineer – 24x7 Production Control

TAT IT Technolgies; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

flydubai is seeking an Engineer – IT Operations in Airline Domain to join our 24x7 production environment in Dubai. You will monitor and manage production applications, infrastructure, networks and data centres, ensuring secure, reliable operations for critical airline services.

The role requires hands-on experience in production support, NOC, data center operations, and exposure to web apps, APIs, payment gateways, middleware and cloud platforms. Strong incident management skills are essential.

Qualifications

• Master's degree or equivalent in Information Technology or related field.
• Minimum Two Years Of Overall IT Experience.
• Experience in Production Support / NOC / Data Center Operations.

Responsibilities

• Monitor availability, health and performance of production apps, servers, OS, databases, middleware, APIs, cloud services and external IT services.
• Acknowledge alerts, perform first-line diagnosis and recovery, coordinate technical teams and service providers per severity and SLA.
• Execute and verify backups, batch processing and system checks; investigate failures and maintain evidence of completion and recovery actions.
• Plan and perform approved restore tests and recovery simulations to ensure backup integrity and documented procedures.
• Support disaster-recovery and business-continuity drills; identify gaps and coordinate actions and stakeholder updates.
• Coordinate and verify production infrastructure and network changes within maintenance windows; ensure prerequisites, approvals and rollback readiness.
• Coordinate releases and deployments with impacted teams and vendors; maintain schedule and communications.
• Participate in complex infrastructure implementations, upgrades, performance analysis and operational troubleshooting across compute, storage, OS, networks and related platforms.

Skills

Production monitoring

Incident management

Troubleshooting

Change management

Release management

Problem management

Analytical communication

Cross-functional coordination

Education

Master's degree in IT / Computer Applications / M.Tech

Job description

flydubai is seeking an Engineer – IT Operations in Airline Domain to join our 24x7 production environment in Dubai. You will monitor and manage production applications, infrastructure, networks and data centres, ensuring secure, reliable operations for critical airline services.

The role requires hands-on experience in production support, NOC, data center operations, and exposure to web apps, APIs, payment gateways, middleware and cloud platforms. Strong incident management skills are essential.