Aftersales Systems Lead - SAP, Pricing & Data

Tanqeeb; Abu Dhabi; On-site; AED 260,000 - 380,000; Full time

Job summary

Tanqeeb is seeking an experienced Aftersales Systems Specialist to join our team in Abu Dhabi. You will support service teams across branches, drive pricing accuracy, and manage ERP data to ensure smooth operations.

The role requires hands-on SAP experience, advanced Excel skills, and a strong problem-solving mindset to deliver timely resolutions and enable efficient invoicing and reporting.

Qualifications

• Graduate or diploma holder; automotive background preferred.
• Minimum 5 years' experience in a comparable systems support, master data or pricing role.
• Automotive aftersales experience is essential.
• Pricing analyst or pricing assistant background is essential.
• Hands-on ERP experience, ideally SAP in an automotive environment.
• Strong Microsoft Office skills, with advanced Excel and solid PowerPoint.
• Demonstrable experience in data warehousing, data management and data quality control.
• Excellent written and spoken communication, with interpersonal skills to support colleagues at every level of a branch network.
• Customer-focused approach, strong time management and team-first mindset.

Responsibilities

• Act as first-line systems support for service teams across all branches and resolve issues within 48 hours.
• Resolve front-line blockers (invoices, mileage, discounts, time-clocking) to accelerate invoicing.
• Collaborate with Aftersales, Finance and IT to drive resolutions within timelines.
• Create and maintain pre-delivery inspection packages and resolve related issues.
• Build and upload retail service packages for new models with 100% pricing accuracy.
• Set up and maintain dealer-installed accessories across required models.
• Support campaign rollouts end-to-end, uploading packages and managing systems.
• Upload service advisor shifts and technician schedules to ensure smooth appointment booking.

Skills

Aftersales systems expertise

Pricing and package management

Advanced Excel

Structured problem solving

Education

Bachelor's degree or diploma

Tools

SAP

Excel

PowerPoint

Job description

Tanqeeb is seeking an experienced Aftersales Systems Specialist to join our team in Abu Dhabi. You will support service teams across branches, drive pricing accuracy, and manage ERP data to ensure smooth operations.

The role requires hands-on SAP experience, advanced Excel skills, and a strong problem-solving mindset to deliver timely resolutions and enable efficient invoicing and reporting.