Aftersales Front Desk Host - Customer Experience

AlFuttaim; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Al-Futtaim Automotive seeks a Customer Reception Host for Toyota Aftersales in Dubai, UAE. The role greets customers, manages reception flow, coordinates appointments, and connects guests with Service Advisors to ensure a smooth customer journey at the aftersales reception.

The ideal candidate has 2–3 years of customer service experience, excellent communication, and the ability to handle high-volume front-desk activity with professionalism.

Qualifications

• Minimum 2–3 years of customer service experience.
• Automotive aftersales or hospitality experience is a plus.
• Strong communication and organizational skills.

Responsibilities

• Welcome customers professionally and manage a smooth reception flow.
• Direct customers to the correct Service Advisor or department.
• Check appointments and coordinate handover to Service Advisors.
• Answer inquiries and maintain a welcoming reception environment.
• Collaborate with teams to ensure a seamless customer journey.

Skills

Customer reception

Front desk operations

Appointment scheduling

Customer service

Education

High School Diploma

Job description

Al-Futtaim Automotive seeks a Customer Reception Host for Toyota Aftersales in Dubai, UAE. The role greets customers, manages reception flow, coordinates appointments, and connects guests with Service Advisors to ensure a smooth customer journey at the aftersales reception.

The ideal candidate has 2–3 years of customer service experience, excellent communication, and the ability to handle high-volume front-desk activity with professionalism.