Aesthetic Clinic Customer Success Specialist

Dubimed; Dubai; On-site; AED 100,000 - 145,000; Full time

Job summary

DUBIMED Medical Supplies Trading LLC in Dubai invites a proactive Clinical Support Specialist to join our growing team in the UAE. You will build relationships with aesthetic clinics, coordinate with Sales, Marketing, Training and Service teams, and ensure a smooth journey for customers.

Key responsibilities include clinic visits, coordinating product training and events, following up on requests, and sharing feedback with internal teams to drive continued engagement and service excellence.

Qualifications

• Bachelor's degree in a relevant field as listed in Requirements.
• Strong communication and relationship-building skills are essential.
• Customer-focused approach with proactive attitude is required.

Responsibilities

• Build and maintain strong relationships with aesthetic clinics across the UAE.
• Coordinate with Sales, Marketing, Training, and Service teams to support customers.
• Conduct regular clinic visits to ensure customer satisfaction and identify engagement opportunities.
• Coordinate educational activities, product training, and clinic events.
• Follow up on customer requests and ensure timely support.
• Prepare regular activity reports and share customer feedback with internal teams.

Skills

Relationship-building

Excellent communication

Customer-focused

Self-motivated

Education

Bachelor's degree in Business Administration, Marketing, Healthcare, Biomedical Sciences, Nursing, Pharmacy, or a related field

Job description

DUBIMED Medical Supplies Trading LLC in Dubai invites a proactive Clinical Support Specialist to join our growing team in the UAE. You will build relationships with aesthetic clinics, coordinate with Sales, Marketing, Training and Service teams, and ensure a smooth journey for customers.

Key responsibilities include clinic visits, coordinating product training and events, following up on requests, and sharing feedback with internal teams to drive continued engagement and service excellence.