Administration Assistant - FEMALE ONLY

WRAPPINGBELLS; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Wrappingbells is a Dubai-based gifting studio specialising in premium, design-led gifts and corporate hampers. We seek a smart, organised, proactive and creative Business & Creative Operations Assistant to work closely with the founder and manage day-to-day operations.

This hands-on role involves multitasking, people communication, and using technology and AI to work smarter. You’ll play a key part in content, vendor relations and client experiences.

Qualifications

• Excellent written and verbal communication skills across channels.
• Strong ability to manage multiple tasks with high organisation.
• Proactive attitude with willingness to take initiative and own tasks.
• Creative and curious, with attention to aesthetics in content.
• Comfortable communicating with clients and vendors at all levels.
• Strong follow-up discipline and proactive project tracking.
• Solid understanding of social media, especially Instagram.
• Able to leverage AI tools to speed up daily work.
• Capable of working independently in a fast-paced, small business.

Responsibilities

• Handle day-to-day client communications via WhatsApp and email.
• Coordinate with vendors, track orders and deliveries, maintain pricing records.
• Schedule, publish and calendarize social media content and campaigns.
• Create first drafts of proposals, moodboards, and presentations using AI tools.
• Assist in day-to-day operations, project tracking and prioritisation.
• Support the founder as an extra pair of hands, executing tasks efficiently.

Skills

Excellent written and verbal comms

Strong WhatsApp and email comms

Highly organized and multitasking

Proactive and takes initiative

Creative and curious

Eye for aesthetics and presentation

Communicating with clients and vendors

Strong follow-up skills

Understanding social media (Instagram)

Comfortable with AI tools and learning

Independent worker in fast-paced setup

Experience in gifting/events/luxury/f…

Tools

Google Workspace

Canva

Basic productivity tools

AI tools (image/design and content)

Job description

The person we're looking for

• Excellent written and verbal communication skills

• Strong WhatsApp and email communication

• Highly organised and good at multitasking

• Proactive and comfortable taking initiative

• Creative and naturally curious

• Good eye for aesthetics and presentation

• Comfortable communicating with clients and vendors

• Strong follow‑up skills

• Good understanding of social media, especially Instagram

• Comfortable using AI tools and willing to learn new technology

• Good with Google Workspace, Canva and basic productivity tools

• Ability to work independently in a fast‑paced small‑business environment

• Experience in gifting, events, luxury, fashion, hospitality, lifestyle or creative businesses is a plus

Desired Candidate Profile

Wrappingbells is a Dubai‑based gifting studio specialising in premium, design‑led gifting, corporate hampers, PR gifting, wedding gifting and event‑based gifting.

We are looking for a smart, organised, proactive and creative Business & Creative Operations Assistant to work closely with the founder and help manage the day‑to‑day operations of Wrappingbells.

This is a hands‑on role for someone who enjoys multitasking, communicating with people, staying organised and using technology and AI to work smarter.

What you’ll be responsible for

1. Client Communication

• Handle day‑to‑day communication with clients via WhatsApp and email

• Respond to enquiries, follow‑ups and basic client questions

• Understand client requirements, budgets, quantities and timelines

• Prepare and send quotations, proposals and product options

• Follow up with potential and existing clients

• Keep track of enquiries and ensure no lead is missed

• Coordinate with the founder on important or high‑value client conversations

2. Vendor Coordination

• Communicate with vendors and suppliers for pricing, availability and lead times

• Request quotations and product images

• Follow up on orders, production and deliveries

• Coordinate sourcing requirements with vendors

• Maintain an organised database of vendors, products and pricing

• Help find new vendors and products when required

3. Social Media & Content

• Schedule and publish posts, reels and stories across social media

• Maintain a simple and consistent content calendar

• Come up with new content ideas for Wrappingbells

• Research trends, hooks, reels and content formats relevant to gifting and luxury brands

• Help turn our day‑to‑day work, projects and behind‑the‑scenes moments into content

• Coordinate with photographers, videographers or freelancers when required

• Track basic social media performance and identify what content is working

4. AI & Creative Support

• Use AI tools such as ChatGPT and image/design tools to make everyday work faster and more efficient

• Help curate hamper concepts and product combinations

• Create first drafts of catalogues, moodboards, proposals and presentations

• Use AI to generate content ideas, captions, product descriptions and creative concepts

• Research products, themes and gifting trends

• Assist in creating client presentations and visual references

5. Day‑to‑Day Business Operations

• Maintain a clear list of ongoing projects, enquiries and deadlines

• Help organise the founder’s daily tasks and priorities

• Coordinate meetings, calls and appointments when required

• Maintain client and vendor information

• Follow up on pending payments, approvals, quotations and deliveries

• Assist with order tracking and project coordination

• Make sure small but important tasks don’t fall through the cracks

6. Supporting the Founder

You will work closely with the founder and act as an extra pair of hands across the business.

The ideal person should be able to take a task and run with it, rather than waiting to be told every individual step.

You should be comfortable saying:

“I’ll take care of it.”

and then actually following it through.

The person we’re looking for

• Excellent written and verbal communication skills

• Strong WhatsApp and email communication

• Highly organised and good at multitasking

• Proactive and comfortable taking initiative

• Creative and naturally curious

• Good eye for aesthetics and presentation

• Comfortable communicating with clients and vendors

• Strong follow‑up skills

• Good understanding of social media, especially Instagram

• Comfortable using AI tools and willing to learn new technology

• Good with Google Workspace, Canva and basic productivity tools

• Ability to work independently in a fast‑paced small‑business environment

• Experience in gifting, events, luxury, fashion, hospitality, lifestyle or creative businesses is a plus

What matters most

We are looking for someone who is:

Organised + Proactive + Creative + Tech/AI‑Savvy + Great at Communication

You don’t need to know everything from day one. But you should be someone who learns quickly, thinks independently and gets things done.