Account Manager - Maritime

Kpler; Dubai; On-site; AED 180,000 - 320,000; Full time

Job summary

Kpler in Dubai is seeking an Account Manager Maritime to drive revenue expansion within our Middle East & Africa mid-market portfolio. You will act as a trusted partner to maritime and commodity clients, maximizing the value of the platform and identifying upsell opportunities across existing accounts.

You will bridge customer success, strategic forecasting, and market intelligence to elevate Kpler's brand in a key regional hub while collaborating with cross-functional teams to deliver

Qualifications

• 3+ years in account management, sales, or related commercial growth roles.
• Experience with SaaS, data, or technology vendors.
• Proven ability to manage renewals, upsell, and cross-sell within client accounts.

Responsibilities

• Grow and manage a dedicated MEA account portfolio to hit retention and expansion targets.
• Identify and close upsell and cross-sell opportunities within existing accounts.
• Support demand forecasting, budgeting, and multi-year account planning and reporting.
• Capture client feedback and competitive intelligence to inform strategy and roadmaps.
• Lead renewal negotiations to secure long-term profitable agreements.
• Maintain accurate CRM records and sales forecasts for cross-functional visibility.
• Collaborate with Customer Success, Marketing, Sales Ops, and Product to maximize client value.

Skills

Account Management

Sales

Negotiation

CRM

Forecasting

Tools

Salesforce

ZoomInfo

Outreach

LinkedIn Sales Navigator

Job description

As an Account Manager Maritime within our EMEA Mid-market Sales team you will play a central role in driving revenue expansion across existing client accounts in the Middle East amp Africa You will act as a trusted commercial partner ensuring our maritime and commodity clients maximize the value of Kpler s platform while identifying high-impact upsell and cross-sell opportunities Positioned in Dubai this role bridges customer success strategic forecasting and market intelligence gathering to elevate Kpler s brand presence across a key regional hub

Key Responsibilities

Drive Revenue Growth

• Manage and grow a dedicated account portfolio across Middle East amp Africa to consistently meet or exceed annual retention and expansion targets
• Identify Opportunity Pipelines Proactively uncover qualify and close upsell and cross-sell opportunities within existing accounts by deeply understanding client workflows
• Commercial Strategy amp Planning Serve as a strategic partner supporting demand forecasting budgeting multi-year account planning and commercial reporting
• Gather Market amp Competitor Intelligence Capture actionable product feedback and competitor intelligence directly from client interactions to inform regional strategy and product roadmaps
• Negotiate amp Secure Agreements Lead contract renewal negotiations to secure long-term profitable agreements that align with corporate policies and commercial goals
• CRM amp Forecast Discipline Maintain accurate account records engagement logs and sales forecasting within the CRM system to support transparent cross-functional visibility
• Cross-Functional Collaboration Partner closely with Customer Success Marketing Sales Operations and Product units to deliver exceptional value and advocacy across client accounts

Experience & BackgroundWhat you'll need (Must-haves)

• Commercial Track Record: At least 3 years of demonstrated experience in account management, sales, or commercial growth roles.
• SaaS/Data Vendor Background: Proven background working within technology, SaaS, or data intelligence vendors.
• Relationship & Negotiation Mastery: Proven ability to build trusted client relationships, navigate commercial renewals, and close upsell deals.
• Language Proficiency: Fluency in professional business English with exceptional verbal and written communication skills.

Nice-to-haves

• Domain Expertise: Prior knowledge or experience in the maritime, shipping, or commodities markets.
• Modern Sales Stack: Familiarity with modern commercial tools such as Salesforce, ZoomInfo, Outreach, and LinkedIn Sales Navigator.
• Additional Languages: Conversational or professional fluency in Arabic or French.