Global Account Manager

SupportFinity™; Dubai; On-site; AED 293,793 - 367,242; Full time

Job summary

Dormont Manufacturing Co is seeking a highly motivated Global Account Manager to oversee business in the Middle East. You will be responsible for managing client relationships and identifying upsell and cross-sell opportunities, while working in a dynamic and fast-paced environment.

The ideal candidate has over 5 years of experience in the Energy & Commodity space and is proficient in Arabic. We strive for a diverse workplace and welcome applicants from all backgrounds.

Qualifications

• 5+ years of experience in sales in the Energy & Commodity sector.
• Ability to analyze complex client requirements and needs.
• Driven, self-disciplined, and a team player.

Responsibilities

• Manage a named book of business among NOC’s in the Middle East and Africa.
• Identify and close upsell and cross-sell opportunities.
• Maintain strong relationships with the client base.

Skills

Sales in Energy & Commodity space

Arabic Speaker

Customer service skills

Negotiation skills

Job description

We are looking for a highly motivated Global Account Manager to work with the NOC book of business in the Middle East. This individual is passionate and motivated at the idea of selling a disruptive technology solution in the commodities market and maintaining, deepening and broadening clients’ relationships and sales through renewal, upsells and cross-sells!

As an Global Account Manager at Kpler, you will:

• Be globally responsible for a named book of business amongst NOC’s across the Middle East and Africa promoting growth within these accounts through identifying and closing upsell and cross sell opportunities and retaining and renewing the clients’ existing spend.
• Work alongside your account development managers, customer success, marketing and professional services to ensure usage of existing users, uncovering new opportunities and driving the global strategy of your named accounts.
• Maintain and grow the strong relationships and partnerships in place with your existing client base.
• Run various trials and data evaluation with new users to expand the account.
• Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition.

What we’re looking for:

• 5 years+ experience in sales in the Energy & Commodity space
• Arabic Speaker
• Understanding of Energy & Commodity market data solutions and landscape
• Proven ability in hitting large sales quotas and over delivering
• Demonstrates an ability to implement a global strategy for account growth backed up by a short and mid term forecast pipeline for the growth
• Strong interest in building client and product knowledge
• Driven and self-disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast-paced, ever-changing environments
• A team player who always puts the business first with an eye on maximizing you and your team’s long-term gains
• Excellent customer service, listening and negotiation skills
• Ability to analyse complex client requirements and needs Great attitude and motivation

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

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