Global Account Manager

Kpler; Dubai; On-site; AED 293,793 - 367,242; Full time

Job summary

A dynamic technology company in Dubai is searching for a Global Account Manager. This role involves managing relationships with NOCs across the Middle East, promoting growth through upselling and maintaining client ties. The ideal candidate will have over 5 years of sales experience in the Energy and Commodities sector, be an Arabic speaker, and have strong negotiation skills. If you excel in autonomous work and thrive in fast-paced environments, this role is for you.

Qualifications

• 5+ years of experience in the Energy & Commodity space.
• Demonstrated ability to implement a global strategy for account growth.
• Proficiency in building client and product knowledge.

Responsibilities

• Manage a named book of business among NOCs across the Middle East.
• Work with account managers and marketing for client success.
• Run trials and evaluations with new users to expand accounts.

Skills

Sales experience in Energy & Commodity

Negotiation skills

Customer service

Ability to analyze complex client requirements

Arabic speaker

Job description

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting‑edge innovation for impactful results and experience unparalleled support on your journey to success.

We are looking for a highly motivated Global Account Manager to work with the NOC book of business in the Middle East. This individual is passionate and motivated at the idea of selling a disruptive technology solution in the commodities market and maintaining, deepening and broadening clients’ relationships and sales through renewal, upsells and cross‑sells!

As an Global Account Manager at Kpler, You Will

• Be globally responsible for a named book of business amongst NOCs across the Middle East and Africa promoting growth within these accounts through identifying and closing upsell and cross sell opportunities and retaining and renewing the clients’ existing spend.
• Work alongside your account development managers, customer success, marketing and professional services to ensure usage of existing users, uncovering new opportunities and driving the global strategy of your named accounts.
• Maintain and grow the strong relationships and partnerships in place with your existing client base.
• Run various trials and data evaluation with new users to expand the account.
• Organize client appreciation events and work with marketing to reward existing clients and maintain our brand recognition.

What We’re Looking For

• 5 years+ experience in sales in the Energy & Commodity space
• Arabic Speaker
• Understanding of Energy & Commodity market data solutions and landscape
• Proven ability in hitting large sales quotas and over delivering
• Demonstrates an ability to implement a global strategy for account growth backed up by a short and mid term forecast pipeline for the growth
• Strong interest in building client and product knowledge
• Driven and self‑disciplined. You can work in autonomy without much guidance and thrive in unstructured, fast‑paced, ever‑changing environments
• A team player who always puts the business first with an eye on maximizing you and your team’s long‑term gains
• Excellent customer service, listening and negotiation skills
• Ability to analyse complex client requirements and needs Great attitude and motivation

We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head‑on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?

We make things happen

We act decisively and with purpose, going the extra mile.

We build together

We foster relationships and develop creative solutions to address market challenges.

We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.

Our People Pledge Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

Kpler is committed to providing a fair, inclusive and diverse work environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

By applying, I confirm that I have read and accept the Staff Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.