Account Manager

Zoho Corporation Pvt; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Zoho Corporation Pvt in Dubai, UAE is seeking an Account Manager to drive revenue through proactive outreach to existing accounts and upsell opportunities. You will understand customer needs and position Zoho's product offerings to demonstrate value.

The role requires deep product knowledge, the ability to present compelling demos, and ownership of the full sales cycle from qualification to closing, while maintaining customer satisfaction and reducing churn.

Qualifications

• 2-3 years of business development experience in software/SaaS.
• Experience selling enterprise apps (CRM, ERP, HRMS) preferred.
• Proven track record of growing business from existing accounts and exceeding revenue targets.
• Ability to deliver effective presentations and product demos highlighting value proposition.
• Strong communication, interpersonal and consultative skills.
• Comfortable working independently in a distributed and remote environment.
• Comfortable using CRM for process management and reporting.

Responsibilities

• Drive revenue through proactive outreach to existing accounts and upsell targets.
• Understand customer business needs, technical requirements and challenges; position offerings with value.
• Demonstrate Zoho product capabilities with demonstrations as needed.
• Build and manage the full sales cycle from qualification to closing; build relationships and negotiate.
• Ensure customer satisfaction and arrest churn.

Skills

Revenue growth

Account management

Communication skills

Product demos

Remote work capability

Tools

CRM systems

Job description

Job Role: Account Manager

Work Location: Dubai, UAE

• Drive revenue through proactive outreach to existing accounts and overachieve upsell targets.
• Understand and analyse customer’s business needs, technical requirements and current challenges. Position the right offering accordingly, highlighting the relevant product capabilities to demonstrate values.
• Possess deep product knowledge of Zoho products with an ability to show product demos as needed.
• Build and manage the entire sales cycle from qualifying to scoping opportunity. Build relationships, retain, negotiate and close business.
• Ensure customer satisfaction and arrest churn.

Requirements

• 2-3 years of business development experience from a software/SaaS background targeting mid to large sized companies.
• Prior experience in selling enterprise applications such as CRM, ERP, Accounting and HRMS is preferred.
• Proven track record of growing business from existing customer accounts and consistently exceeding revenue targets
• Ability to deliver effective presentations and product demos highlighting the key value proposition
• Strong communication, interpersonal and consultative skills
• Comfortable working independently in a distributed and remote environment
• Comfortable using tools such as CRM for process management and reporting.