24/7 Fixed Transmission Monitoring Engineer

edara; Dubai; On-site; AED 320,000 - 480,000; Full time

Job summary

Emirates Integrated Telecommunications Company PJSC seeks a seasoned NOC/Transmission Operations Engineer to manage alarms, incidents and outages in carrier-grade fixed networks. You will monitor faults, escalate timely, and drive outages resolution while contributing to automation and dashboard modernization.

The role requires strong knowledge of OTN/SDH networks, hands-on experience, and collaboration across teams to ensure service continuity and robust disaster recovery plans.

Qualifications

• 5 years of hands-on operational experience in fixed Transmission networks.
• Thorough knowledge of alarms and faults in fixed Transmission technologies.

Responsibilities

• Effective incident/CR handling and Alarm monitoring for fixed Transmission network domains on 24/7 basis in shifts.
• Ensure to monitor all major/critical fault alarm, timely escalation to Management/SLO and improve TT SLAs.
• Share information for alarms/incidents/TTs to management, also approve CRs technically involving monitoring outage.
• Document, Plan and execute various SoC internal innovative/digital initiatives to bring efficiency in operations.
• Perform periodic health-checks of transport network solutions/devices by implementing automation scripts.
• Bring alarm optimization by arranging reduction of non-actionable alarm flood.
• Maximize the use of existing tools and adopt newly enabled Dashboards/monitoring tools.
• Fully support disaster recovery and business continuity activities of fixed Transmission network.

Skills

Alarm handling

Network troubleshooting

Automation scripting

Education

Bachelor degree in Telecom / Electronics & Communications

Tools

E1 Tester

SDH Analyser

GE Tester

Power Meter

Job description

Emirates Integrated Telecommunications Company PJSC seeks a seasoned NOC/Transmission Operations Engineer to manage alarms, incidents and outages in carrier-grade fixed networks. You will monitor faults, escalate timely, and drive outages resolution while contributing to automation and dashboard modernization.

The role requires strong knowledge of OTN/SDH networks, hands-on experience, and collaboration across teams to ensure service continuity and robust disaster recovery plans.