24/7 Fixed Transmission Monitoring Engineer

Emirates Integrated Telecommunications Company

Dubai

On-site

AED 180,000 - 300,000

Full time

3 days ago

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Job summary

Emirates Integrated Telecommunications Company PJSC seeks a senior fixed transmission operations specialist to manage 24/7 incident handling, alarm monitoring, and fault escalations across carrier-grade networks.

You will optimize alarms, develop automation scripts, perform health checks on OTN/SDH/OSN equipment, and support disaster recovery and business continuity. A bachelor’s in telecom/EC and 5 years in fixed transmission are required.

Qualifications

Bachelor degree in Telecom or Electronics & Communications Engineering or equivalent.
5 years of hands-on operational experience in fixed Transmission in carrier-grade networks.
Thorough knowledge of alarms and faults in fixed Transmission network technologies.

Responsibilities

Handle incident/CR management and 24/7 alarm monitoring in shifts.
Monitor major fault alarms and escalate to management or SLO, improving TT SLAs.
Share alarm/incident/TT information with management and technically approve CRs.
Document and implement SoC internal innovative/digital initiatives to improve efficiency in operations.
Perform periodic health-checks of transport network solutions with automation scripts.
Bring alarm optimization by reducing non-actionable alarm floods.
Maximize use of existing tools and adopt dashboards/monitoring tools.
Fully support disaster recovery and business continuity activities of fixed transmission network.