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Claims Coordinator
Job summary
A leading staffing agency in Johannesburg is looking for an experienced insurance claims coordinator. The role involves managing multiple insurer accounts and coordinating assessments for residential and commercial security systems. The ideal candidate has 3-5 years of relevant experience, strong communication skills, and excellent administrative abilities. A tertiary qualification and a valid driver's license are preferred.
Qualifications
- 3-5+ years' experience in insurance claims coordination or similar role.
- Strong experience with major South African insurers.
- Independent worker who can work unsupervised while maintaining high standards.
Responsibilities
- Managing multiple insurer accounts and coordinating assessments.
- Compiling reports and managing client appointments.
- Administrative duties including filing and office management.
Skills
Education
- Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners)
- Coordinating assessments and repairs for residential and commercial security systems
- Compiling detailed reports and quotations based on assessor feedback
- Managing client appointments and maintaining clear communication throughout the claims process
- Working with our nationwide network across Gauteng, KwaZulu-Natal, Western Cape, and Mpumalanga
- Supporting our response operations
- Administrative duties including filing, organizing, and office management
- 3-5+ years' experience in insurance claims coordination or similar role (SP Preferred)
- Strong experience with major South African insurers (ABSA, Standardbank, Nedbank, Old Mutual, etc.)
- Excellent administrative skills with attention to detail
- Project coordination experience - ability to manage multiple accounts simultaneously
- Strong communication skills - comfortable liaising with clients, assessors, and internal teams
- Independent worker who can work unsupervised while maintaining high standards
- Tertiary qualification in Business, Marketing, or related field preferred (Advantageous)
- Valid driver's license (own vehicle advantageous)
- Proficiency in relevant systems and ability to keep records up to date
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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