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Cybersecurity Customer Success Engineer — Drive Deployment
Resumo da oferta
A global AI cybersecurity leader is seeking a Customer Success Engineer in Johannesburg, South Africa. The role involves acting as a consultant for customers, fostering relationships, and ensuring effective adoption of the Darktrace platform. Ideal candidates will possess over 2 years of experience in roles like Customer Success Engineering or Technical Account Management, strong cybersecurity knowledge, and excellent communication skills. The position offers various benefits including medical insurance, vacation days, and more.
Serviços
Qualificações
- 2+ years of experience in Customer Success Engineering or Technical Account Management, ideally in cybersecurity.
- Strong knowledge of cloud and on-premise networking.
- Confident communicator with strong relationship-building skills.
Responsabilidades
- Act as a Darktrace consultant to customers.
- Conduct deployment discovery for existing customers.
- Work with customers to understand their priorities.
- Utilize strong communication for productive relationships.
Conhecimentos
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.