Operational Resilience Admin & Crisis Support Specialist

Old Mutual; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A multinational insurance firm is looking for a specialised administrative and coordination support role in South Africa. The successful candidate will facilitate business continuity management, assist crisis management teams, and perform various administrative tasks to ensure operational resilience. A Matric qualification is essential, along with certifications in project management and skills in MS Office. Candidates with a strong customer service ethic and problem-solving abilities will thrive in this position.

Qualifications

• Proven experience in administration and coordination roles.
• Exposure to Operational Resilience, Business Continuity, and Crisis Management practices.
• Experience in project coordination and delivery management.

Responsibilities

• Assist in implementing Business Continuity Management (BCM) across business units.
• Provide support to Crisis Management Teams during incidents.
• Manage day-to-day administrative tasks including document management.
• Support project delivery for resilience initiatives.

Skills

Advanced computer proficiency in MS Word, Excel, PowerPoint, and Outlook

Strong administrative and secretarial skills

Excellent written and verbal communication skills

Attention to detail and accuracy

Ability to deal confidently with all levels of management and clients

Strong analytical and problem-solving skills

Education

Matric (Grade 12)

Project Management / Administration certification

NQF Level 3 & NQF Level 2

Job description

A multinational insurance firm is looking for a specialised administrative and coordination support role in South Africa. The successful candidate will facilitate business continuity management, assist crisis management teams, and perform various administrative tasks to ensure operational resilience. A Matric qualification is essential, along with certifications in project management and skills in MS Office. Candidates with a strong customer service ethic and problem-solving abilities will thrive in this position.