Branch Leader: Growth, Sales & Service Excellence

Old Mutual; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent financial services provider in Johannesburg seeks a Branch Manager to lead a team of financial and client relations consultants. In this role, you will oversee branch operations, manage staff performance, and drive sales of insurance and lending products. The ideal candidate must have at least a Grade 12 certificate and demonstrate skills in client relationship management and team leadership. This position is essential for ensuring compliance, managing costs, and promoting exceptional customer service.

Qualifications

• NQF Level 4 - Grade 12 or equivalent certification required.
• Proven ability to manage a team in a sales environment.
• Strong client relationship management skills.

Responsibilities

• Manage team performance to achieve sales targets.
• Ensure compliance with policies and procedures.
• Develop internal capabilities through coaching and mentoring.
• Manage branch operations as a profit centre.
• Resolve client queries and maintain superior customer service.

Skills

Building Networks

Business Insight

Collaboration

Effective Communication

Customer Focus

Self-Awareness

Talent Development

Results Driven

Education

NQF Level 4 - Grade 12 or equivalent

Job description

A prominent financial services provider in Johannesburg seeks a Branch Manager to lead a team of financial and client relations consultants. In this role, you will oversee branch operations, manage staff performance, and drive sales of insurance and lending products. The ideal candidate must have at least a Grade 12 certificate and demonstrate skills in client relationship management and team leadership. This position is essential for ensuring compliance, managing costs, and promoting exceptional customer service.