Electrical Technician à United States

Networks and Telecommunications Technician

POSITION INFO: Our client based in Wetevredenpark is currently seeking the skills of a Networks and Telecommunications Technician.

Responsibilities:

1. Providing comprehensive support for both data and voice communications infrastructure for all business units.
2. Diagnosing data and voice connectivity problems and providing 2nd level support as needed.
3. Ensuring that all data and voice infrastructure are maintained.
4. Assisting with the implementation of new projects.
5. Ensuring that voice and data communications systems meet business requirements.
6. Effective management and administration of telecommunications systems.
7. Managing third level support provided by vendors.
8. Providing support for contact centre operations.

Qualifications: A three-year IT Diploma or recognized industry certification.

Criteria:

1. 5 years' experience in the configuration, installation, and support of switches and wireless access points, as well as digital, analogue, SIP, VoIP telephony systems, and contact centres.
2. Good understanding of switching and routing functionality.
3. Understanding of IP version 4 addressing structure and the OSI networking model.
4. Good understanding of LANs and WANs, both traditional and software-defined.
5. Good knowledge of data communications concepts such as latency, packet loss, and jitter.
6. Ability to use command-line tools and monitoring tools to troubleshoot networks.
7. Knowledge of networking media such as copper, fibre-optic, microwave, mobile, and satellite.
8. Understanding of security elements such as certificates, encryption, and VPNs.
9. Basic project management skills.
10. Ability to effectively communicate with a broad base of end users.
11. Customer service orientation, good verbal communication skills, self-starter, results-driven, energetic, committed approach to helping users, punctuality, and effective time management.

A Consultant will be in touch if you are shortlisted for the position.

Please consider your application unsuccessful should you not have been contacted within 2 weeks.

We will keep your CV on our database and contact you should you match the criteria of any other vacancies.