Wilderness Lodge Assistant General Manager - Operations Lead

Craven Cottage CC; South Africa; Remote; ZAR 420,000 - 640,000; Full time

Job summary

Craven Cottage CC in South Africa is seeking a capable Lodge Manager to oversee daily operations at our remote wilderness camp, ensuring superb guest experiences and sustainable practices.

You will lead a small team, manage budgets, staff training, and compliance with safety, environmental and labour laws, stepping in for the GM when required.

The role requires 3–5 years hospitality management, Grade 12, and a valid driver's license, with a passion for conservation and remote hospitality.

Qualifications

• Requires 3–5 years’ hospitality or lodge management experience.
• Strong leadership and people management skills.
• Excellent communication and guest service orientation.
• Financial, administrative and operational management experience.
• Proficient with MS Office and data reporting.

Responsibilities

• Support the day-to-day management of camp operations.
• Ensure exceptional guest service and hospitality standards.
• Assist with staff supervision, training, and performance management.
• Support financial administration, stock control and reporting.
• Ensure compliance with health, safety, environmental and labour requirements.
• Assume General Manager responsibilities in the GM's absence.

Skills

Leadership

People management

Communication

Financial management

Operational management

Computer literacy

Education

Grade 12

Tools

Microsoft Office Suite

Job description

Craven Cottage CC in South Africa is seeking a capable Lodge Manager to oversee daily operations at our remote wilderness camp, ensuring superb guest experiences and sustainable practices.

You will lead a small team, manage budgets, staff training, and compliance with safety, environmental and labour laws, stepping in for the GM when required.

The role requires 3–5 years hospitality management, Grade 12, and a valid driver's license, with a passion for conservation and remote hospitality.