Lodge Manager

Bushwise; Hoedspruit; Presencial; ZAR 560.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private live-in accommodation

Medical allowance

Travel allowance

Descripción de la vacante

Bushwise is seeking a senior, hands-on Lodge Manager to oversee two luxury lodges in the Lowveld. You will ensure seamless daily operations, lead a diverse team, maintain5-star hospitality standards, and manage budgets.

The role champions sustainable tourism and community partnerships, with land proudly community-owned. You will drive guest experiences, supervise staff across departments, and ensure safety, regulatory compliance, and cost control while fostering a collaborative, multi-skilled

Formación

• 3–5 years of senior lodge management experience in remote, luxury safari environments.
• Operational versatility to run brick-and-mortar operations alongside eco-tented facilities.
• Strong budgeting, inventory control, and CAPEX forecasting abilities.
• Outstanding communication and interpersonal skills under pressure in a remote setting.
• Valid South African driver’s license is required.
• Advantageous: Field Guide qualification, First Aid, or eco-tourism/environmental management training.

Responsabilidades

• Deliver personalised, 5-star guest experiences for international and local guests.
• Oversee daily operations, game drives, walks, meals, arrivals, and departures; address feedback.
• Lead and mentor lodge staff across departments; recruit, onboard, and manage leave planning.

Conocimientos

Leadership

Communication

Organizational skills

Budgeting

Driver's license

Descripción del empleo

Hoedspruit, South Africa | Posted on 11/06/2026

We are seeking a senior, hands-on Lodge Manager to oversee the day-to-day operations of our luxury lodge in the Lowveld. This role manages two lodges.

As the ideal candidate, you will ensure seamless daily operations, lead a dedicated team, maintain rigorous 5-star hospitality standards, and manage budgets. Crucially, you will champion our deep commitment to sustainable tourism and community partnerships, as our land is proudly community-owned.

Key Responsibilities

1. Guest Experience & Hospitality Excellence

• Provide an ultimate, highly personalised "at-home" hospitality experience for up to 5-star international and local guests.
• Oversee and streamline all guest activities, including morning/afternoon game drives, wilderness bush walks, and special functions.
• Interact closely with guests during arrivals, meals, and departures, and professionally handle any feedback or issues.
• Manage, mentor, and build the skills of our diverse lodge staff across multiple departments (kitchen, front of house, housekeeping, maintenance, and guiding).
• Support and participate in effective recruitment, onboarding, performance reviews, and leave planning.
• Foster a collaborative environment that promotes multi-skilling and maintains high staff morale.

3. Operational & Asset Management

• Oversee the continuous physical and technical upkeep of the river lodge infrastructure and the solar/off-grid bush camp facilities.
• Enforce strict quality control standards for housekeeping, food and beverage presentation, gardening, and vehicle maintenance.
• Direct and monitor safety protocols, emergency responses, risk assessments, and environmental health tasks (waste, sanitation, and pest control).
• Work with the finance department to develop annual budgets, operational business plans, and monthly cash flow/sales forecasts.
• Manage procurement, logistics, monthly stocktakes, and invoicing, ensuring high-efficiency cost control.
• Handle licensing, permits, and regulatory compliance aligned with regional tourism grading authorities.

5. Community & Conservation Integration

• Maintain and grow the core relationship with the local land-owning community, ensuring our community-first upliftment goals are met through local procurement and preferential employment.
• Actively communicate and drive our environmental and wildlife conservation message alongside our field guiding teams.

Requirements

Requirements & Qualifications

• Experience: 3–5 years of senior lodge management experience within a remote, high-end 4/5-star safari lodge or luxury bush camp environment.
• Operational Versatility: Proven track record running standard brick-and-mortar operations alongside remote, solar-powered or eco-tented facilities.
• Financial Acumen: Strong practical understanding of budgeting, inventory control, and CAPEX forecasting.
• Soft Skills: Outstanding communication, organizational, and interpersonal skills, with the ability to maintain composure under pressure in a remote environment.
• Licensing: Valid South African driver’s license is required.
• Advantageous: A current Field Guide qualification, First Aid certification, or training in eco-tourism/environmental management.

What We Offer

• A market-related, experience-dependent salary package.
• Private live-in accommodation within the game reserve.
• Medical and travel allowances according to company policy.
• The unique opportunity to work in a business with a profound, positive social footprint and direct community impact.