Assistant General Manager - Namibia

HotelJobs; South Africa; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Safari Camp in Namibia is seeking an experienced Assistant General Manager to support daily operations and deliver exceptional guest experiences. The successful candidate will assist the General Manager with camp operations, staff development and lodge upkeep while maintaining high hospitality standards in a remote wilderness environment.

Duties include supervising staff, managing financials, stock control, and ensuring compliance with health, safety, environmental, and labour requirements.

Qualifications

• High school diploma and formal hospitality qualification are required.
• Minimum 3–5 years’ hospitality or lodge management experience.
• Strong leadership, delegation and people management skills.
• Experience managing a diverse workforce.
• Financial, administrative and operational management experience.
• Computer literacy, including Microsoft Office.
• Valid driver’s licence and excellent communication skills.

Responsibilities

• Support the day-to-day camp management and smooth operations.
• Maintain exceptional guest service and hospitality standards.
• Supervise, train, develop and manage staff performance.
• Support financial administration, stock control and reporting.
• Maintain lodge facilities and presentation standards.
• Ensure compliance with health, safety, environmental and labour rules.
• Cover the General Manager’s duties in their absence.

Skills

Leadership

Staff development

Financial management

Administration

Communication

Health and safety

Conservation

Remote work adaptability

Driver’s licence

Education

High school Diploma

Hospitality qualification

Tools

MS Office

Job description

Safari Camp in Namibia is looking for an experienced Assistant General Manager to support daily operations and deliver exceptional guest experiences . The successful candidate will assist the General Manager with camp operations, staff development and lodge upkeep ; maintaining high hospitality standards in a remote wilderness environment.

Duties:

• Support the day-to-day management and smooth running of the camp.
• Maintain exceptional guest service and hospitality standards.
• Assist with staff supervision, training, development and performance management.
• Support financial administration, stock control and operational reporting.
• Assist with maintaining lodge facilities and presentation standards.
• Ensure compliance with health, safety, environmental and labour requirements.
• Assume the General Manager’s duties in their absence.

Requirements:

• High school Diploma
• A formal hospitality qualification
• At least 3–5 years’ hospitality or lodge management experience.
• Strong leadership, delegation and people management skills.
• Experience managing a diverse workforce.
• Financial; administrative and operational management experience.
• Computer literacy, including Microsoft Office.
• A valid driver’s licence.
• Excellent communication skills and a professional, tactful approach.
• Strong quality, health and safety awareness.
• A passion for conservation and sustainable tourism.
• Ability to thrive in a remote wilderness environment.
• A motivated, enthusiastic and collaborative approach.
• Reliable; accountable and punctual.