Lead Massage Therapist & Spa Supervisor

Placements24; Mossel Bay; On-site; ZAR 350,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Staff discounts

Supportive team

Career advancement

Job summary

Placements24 is seeking a Lead Massage Therapist & Spa Supervisor for a well-regarded spa in Mossel Bay. The role blends expert massage delivery with day-to-day spa leadership, ensuring client care excellence while guiding a team of therapists.

The successful candidate will hold a professional massage qualification, bring 5+ years of practice, have supervisory experience, and demonstrate strong anatomy/physiology knowledge alongside excellent communication and leadership abilities.

Qualifications

• Professional qualification in Massage Therapy from an accredited institution.
• Minimum of 5 years of experience as a practicing Massage Therapist.
• Previous supervisory or lead role within a spa or wellness setting is essential.
• Strong understanding of anatomy, physiology, and kinesiology.
• Excellent communication, interpersonal, and leadership skills.

Responsibilities

• Perform a variety of massage techniques (deep tissue, Swedish, sports, etc.).
• Supervise and mentor a team of massage therapists, providing training and feedback.
• Manage spa operations including client scheduling and front-desk coordination.
• Ensure adherence to spa protocols, sanitation standards and client service excellence.
• Maintain detailed client records and treatment progress notes.
• Contribute to marketing efforts and client retention strategies.

Skills

Massage Therapy

Leadership

Client care

Communication

Anatomy/Kinesiology

Spa Operations

Education

Qualified Massage Therapist

Job description

About the Role

Our client, a well-regarded spa in Mossel Bay , is seeking a dynamic and experienced Lead Massage Therapist & Spa Supervisor . This dual role requires a highly skilled therapist with exceptional massage techniques and the leadership capability to oversee daily spa operations and guide a team of therapists. You will be responsible for ensuring the highest standards of client care, managing staff schedules, maintaining treatment quality, and contributing to a serene and professional spa atmosphere. This is an excellent opportunity for a dedicated professional to blend their passion for therapeutic massage with supervisory responsibilities in a beautiful coastal setting.

Key Responsibilities

• Perform a variety of massage therapy techniques, including deep tissue, Swedish, sports massage, and specialized modalities.
• Supervise and mentor a team of massage therapists, providing ongoing training and performance feedback.
• Manage spa operations, including client scheduling, appointment management, and front-desk coordination.
• Ensure adherence to spa protocols, sanitation standards, and client service excellence at all times.
• Maintain detailed client records and treatment progress notes.
• Contribute to marketing efforts and client retention strategies to enhance spa business growth.

Requirements

• A professional qualification in Massage Therapy from an accredited institution.
• Minimum of 5 years of experience as a practicing Massage Therapist, with proficiency in multiple techniques.
• Previous experience in a supervisory or lead role within a spa or wellness setting is essential.
• Strong understanding of anatomy, physiology, and kinesiology.
• Excellent communication, interpersonal, and leadership skills.
• A commitment to client well-being and creating a relaxing, therapeutic experience.

Benefits

• Competitive salary package plus performance-based incentives.
• Opportunities for continued professional development and specialized training.
• Access to spa facilities and discounts on services and products.
• A supportive team environment and the chance to work in a beautiful location.
• Potential for career advancement within the spa industry.