Wellness Advisor: Personal Guidance & In-Store Support

Wellness Warehouse; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Wellness Warehouse is seeking Wellness Assistants across Cape Town and major SA regions. You will welcome customers, listen to their wellness needs, and guide them to suitable products with clear explanations.

The role focuses on building trust, educating customers, and contributing to store sales and a positive shopping experience. Applicants should have Matric, experience in health/wellness, strong written and verbal communication, and be fully computer literate.

Qualifications

• Matric is required.
• Experience in the health and wellness space is preferred.
• Excellent written and verbal communication skills.
• Fully computer literate.

Responsibilities

• Welcome customers and create a warm in-store experience.
• Listen to understand individual wellness needs.
• Recommend suitable products and solutions based on needs.
• Explain options clearly and confidently.
• Build genuine relationships with customers.
• Introduce customers to complementary products.
• Keep up to date with new products and promotions.
• Help the store achieve sales and performance targets.
• Maintain well-merchandised shelves and displays.
• Assist with stock counts and replenishment.
• Support point-of-sale and cash-up activities when required.
• Contribute to smooth day-to-day running of the store.

Skills

Customer service

Communication skills

Listening

Interpersonal skills

Education

Matric

Job description

Wellness Warehouse is seeking Wellness Assistants across Cape Town and major SA regions. You will welcome customers, listen to their wellness needs, and guide them to suitable products with clear explanations.

The role focuses on building trust, educating customers, and contributing to store sales and a positive shopping experience. Applicants should have Matric, experience in health/wellness, strong written and verbal communication, and be fully computer literate.