In-Store Wellness Advisor

Wellness Warehouse; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Wellness Warehouse is hiring Wellness Assistants in KZN, Western Cape and Gauteng. You will welcome customers, understand wellness needs and guide them to suitable products to improve health and wellbeing.

You will build relationships, stay updated on products, promotions and developments, and help achieve store targets while maintaining neat shelves and assisting with stock and POS tasks.

Qualifications

• Matric is required.
• Experience in the health and wellness space.
• Fully computer literate.
• Excellent written and verbal communication skills.
• Willing to work weekends and extended retail hours.

Responsibilities

• Welcome customers and create a warm, helpful in-store experience.
• Listen carefully to understand individual wellness needs.
• Recommend suitable products and solutions based on those needs.
• Explain options clearly and confidently.
• Build genuine relationships with customers rather than simply making a sale.
• Introduce customers to complementary products where they could add real value.
• Keep up to date with new products, promotions and wellness developments.
• Help the store achieve its sales and performance targets.
• Maintain beautiful, well-merchandised shelves and displays.
• Assist with stock counts, replenishment and expiry-date checks.
• Support point-of-sale and cash-up activities when required.
• Contribute to the smooth day-to-day running of the store.

Skills

Customer service

Verbal communication

Written communication

Computer literacy

Education

Matric

Job description

Wellness Warehouse is hiring Wellness Assistants in KZN, Western Cape and Gauteng. You will welcome customers, understand wellness needs and guide them to suitable products to improve health and wellbeing.

You will build relationships, stay updated on products, promotions and developments, and help achieve store targets while maintaining neat shelves and assisting with stock and POS tasks.