Wellness Concierge — Personal In-Store Guidance

Wellness Warehouse; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Wellness Warehouse in Cape Town is seeking Wellness Assistants to join our team across KZN, Western Cape and Gauteng. You will listen to customers, guide them on wellness choices and help implement personalised recommendations.

Ideal candidates have health and wellness interest, strong communication, and the ability to work weekends and extended retail hours. Join a dynamic team focused on helping people feel better every day.

Qualifications

• Matric is required.
• Experience in health and wellness space is preferred.
• Excellent written and verbal communication skills are essential.
• Ability and willingness to work weekends and extended retail hours.
• Fully computer literate and comfortable with store systems.

Responsibilities

• Welcome customers and create a warm, helpful in-store experience.
• Listen carefully to understand individual wellness needs.
• Recommend suitable products and solutions based on those needs.
• Explain options clearly and confidently.
• Build genuine relationships with customers rather than simply making a sale.
• Introduce customers to complementary products where they could add real value.
• Keep up to date with new products, promotions and wellness developments.
• Help the store achieve its sales and performance targets.
• Maintain beautiful, well-merchandised shelves and displays.
• Assist with stock counts, replenishment and expiry-date checks.
• Support point-of-sale and cash-up activities when required.
• Contribute to the smooth day-to-day running of the store.

Skills

Customer service

Communication

Retail experience

Health & wellness knowledge

Computer literacy

Education

Matric

Job description

Wellness Warehouse in Cape Town is seeking Wellness Assistants to join our team across KZN, Western Cape and Gauteng. You will listen to customers, guide them on wellness choices and help implement personalised recommendations.

Ideal candidates have health and wellness interest, strong communication, and the ability to work weekends and extended retail hours. Join a dynamic team focused on helping people feel better every day.