Wellness Assistant - Personal Guidance & In-Store Support

Wellness Warehouse; Cape Town; On-site; ZAR 110,000 - 170,000; Full time

Job summary

Wellness Warehouse in Cape Town is seeking passionate Wellness Assistants to help customers navigate wellness choices and provide personalised guidance.

You will welcome customers, listen to needs, recommend products, explain options clearly, build relationships, and keep shelves well-merchandised while supporting sales targets.

Experience in health and wellness is preferred; Matric is required; strong communication and computer literacy are essential. Weekend availability is expected.

Qualifications

• Matric is required.
• Experience in the health and wellness space is preferred.
• Fully computer literate and proficient with common office tools.
• Excellent written and spoken communication skills.
• Willingness to work weekends and extended retail hours.

Responsibilities

• Welcome customers and create a warm, helpful in-store experience.
• Listen carefully to understand individual wellness needs.
• Recommend suitable products and solutions based on those needs.
• Explain options clearly and confidently.
• Build genuine relationships with customers rather than simply making a sale.
• Introduce customers to complementary products where they could add real value.
• Keep up to date with new products, promotions and wellness developments.
• Help the store achieve its sales and performance targets.
• Maintain beautiful, well-merchandised shelves and displays.
• Assist with stock counts, replenishment and expiry-date checks.
• Support point-of-sale and cash-up activities when required.
• Contribute to the smooth day-to-day running of the store.

Skills

Customer service

Verbal communication

Written communication

Computer literacy

Weekend availability

Education

Matric

Tools

POS software

Job description

Wellness Warehouse in Cape Town is seeking passionate Wellness Assistants to help customers navigate wellness choices and provide personalised guidance.

You will welcome customers, listen to needs, recommend products, explain options clearly, build relationships, and keep shelves well-merchandised while supporting sales targets.

Experience in health and wellness is preferred; Matric is required; strong communication and computer literacy are essential. Weekend availability is expected.