In-Store Wellness Advisor — Personal Guidance

Wellness Warehouse; Johannesburg; On-site; ZAR 89,000 - 123,000; Full time

Job summary

Wellness Warehouse in Johannesburg is seeking a friendly Wellness Assistant to guide customers on their health journeys and provide personalised product recommendations. In this role you will listening to needs, maintain well-merchandised shelves, assist with stock checks, and support point-of-sale activities while working weekends and extending retail hours to help the store reach its goals.

If you have a passion for wellness and strong communication skills, join our team and help customers

Qualifications

• Experience in the health and wellness space.
• Excellent written and verbal communication skills.
• Fully computer literate.
• Ability and willingness to work weekends and extended retail hours.

Responsibilities

• Welcome customers and create a warm, helpful in-store experience
• Listen carefully to understand individual wellness needs
• Recommend suitable products and solutions based on those needs
• Explain options clearly and confidently
• Build genuine relationships with customers rather than simply making a sale
• Introduce customers to complementary products where they could add real value
• Keep up to date with new products, promotions and wellness developments
• Help the store achieve its sales and performance targets
• Maintain beautiful, well-merchandised shelves and displays
• Assist with stock counts, replenishment and expiry-date checks
• Support point-of-sale and cash-up activities when required
• Contribute to the smooth day-to-day running of the store

Skills

Customer service

Communication skills

Computer literacy

Wellness experience

Education

Matric

Job description

Wellness Warehouse in Johannesburg is seeking a friendly Wellness Assistant to guide customers on their health journeys and provide personalised product recommendations. In this role you will listening to needs, maintain well-merchandised shelves, assist with stock checks, and support point-of-sale activities while working weekends and extending retail hours to help the store reach its goals.

If you have a passion for wellness and strong communication skills, join our team and help customers