Wellness Concierge: Personal Health Guidance

Wellness Warehouse; Cape Town; On-site; ZAR 90,000 - 150,000; Full time

Job summary

Wellness Warehouse in Cape Town, South Africa, is seeking Wellness Assistants to help customers on their wellness journey with warm, personalised guidance. You will listen to needs, recommend products, and build lasting relationships while staying informed about new items and promotions.

The role requires excellent communication, weekends/extended hours availability, and comfort with computer systems and POS. Join a team dedicated to holistic health and customer care.

Qualifications

• Matric
• Experience in the health and wellness space
• Fully computer literate
• Perfect written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours

Responsibilities

• Welcome customers and create a warm, helpful in-store experience
• Listen carefully to understand individual wellness needs
• Recommend suitable products and solutions based on those needs
• Explain options clearly and confidently
• Build genuine relationships with customers rather than simply making a sale
• Introduce customers to complementary products where they could add real value
• Keep up to date with new products, promotions and wellness developments
• Help the store achieve its sales and performance targets
• Maintain beautiful, well-merchandised shelves and displays
• Assist with stock counts, replenishment and expiry-date checks
• Support point-of-sale and cash-up activities when required
• Contribute to the smooth day-to-day running of the store

Skills

Customer service

Active listening

Communication skills

Sales skills

Education

Matric

Tools

POS familiarity

Computer literacy

Job description

Wellness Warehouse in Cape Town, South Africa, is seeking Wellness Assistants to help customers on their wellness journey with warm, personalised guidance. You will listen to needs, recommend products, and build lasting relationships while staying informed about new items and promotions.

The role requires excellent communication, weekends/extended hours availability, and comfort with computer systems and POS. Join a team dedicated to holistic health and customer care.