Wellness Guidance Specialist

Wellness Warehouse; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Wellness Warehouse in Cape Town is seeking Wellness Assistants to support customers on their wellness journey. You will listen, understand individual needs, and help them choose products that suit their health goals.

In this role you will build meaningful relationships, stay informed about new products, promotions and wellness trends, and assist with daily store operations including stock checks and POS activities. Weekend and extended retail hours are required.

Qualifications

• Matric is required.
• Experience in health and wellness space.
• Fully computer literate.
• Excellent written and verbal communication.

Responsibilities

• Welcome customers and create a warm, helpful in-store experience.
• Listen carefully to understand individual wellness needs.
• Recommend suitable products and solutions based on those needs.
• Explain options clearly and confidently.
• Build genuine relationships with customers rather than simply making a sale.
• Introduce customers to complementary products where they could add real value.
• Keep up to date with new products, promotions and wellness developments.
• Help the store achieve its sales and performance targets.
• Maintain beautiful, well-merchandised shelves and displays.
• Assist with stock counts, replenishment and expiry-date checks.
• Support point-of-sale and cash-up activities when required.
• Contribute to the smooth day-to-day running of the store.

Skills

Customer service

Communication skills

Teamwork

Education

Matric

Tools

POS software

Job description

Wellness Warehouse in Cape Town is seeking Wellness Assistants to support customers on their wellness journey. You will listen, understand individual needs, and help them choose products that suit their health goals.

In this role you will build meaningful relationships, stay informed about new products, promotions and wellness trends, and assist with daily store operations including stock checks and POS activities. Weekend and extended retail hours are required.