Warehouse Supervisor (Wholesale Outbound) - Dispatch_UPD Cape Town

Clicks Group Limited; Cape Town; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Clicks Group is seeking a Warehouse Supervisor (Dispatch) to lead inbound/outbound warehouse activities at the Cape Town UPD site. The role requires managing inventory, receiving, assembly and predominantly dispatch operations to support Wholesale and Distribution.

The ideal candidate has strong MS Office skills, 5 years of management experience and proven ability to plan, coordinate and lead teams under pressure. Shift work will be required to meet operational needs.

Qualifications

• Relevant tertiary qualifications (advantageous).
• Fleet management and operational/logistical experience.
• 5 years of management experience.

Responsibilities

• Supervise and control picking, checking, packing and dispatch.
• Adhere to SOPs and company policies (SHEQ, QA).
• Manage productivity: capacity, cycle time, staffing utilization, downtime.
• Ensure equipment uptime and maintenance; report issues.
• Prepare and review daily/weekly/monthly performance reports.

Skills

MS Office

Planning & Coordination

Teamwork & Independence

Communication

Time management under pressure

Education

Tertiary qualification (advantageous)

Tools

MS Office

Job description

Warehouse Supervisor (Wholesale Outbound) - Dispatch_UPD Cape Town

Listing reference: click_026285

Listing status: Online

Apply by: 3 September 2026

Position summary

Industry: Pharmaceutical Sector

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a Warehouse Supervisors (Dispatch) t to work for United Pharmaceutical Distributors (UPD). The role will be based at the Cape Town branch and will report to the Department Manager. The Dispatch Supervisor must be willing to work shifts as per operational requirements.

Job Purpose:

• Responsible for the effective and accurate management and control of Inventory, receiving, assembly and mostly dispatching of stock within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.

Job Objectives:

• Effective supervision and control of the picking, checking, packing and dispatch functions
• Adherence to compliance, SOP's and company policies (SHEQ, QA)
• Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
• Equipment up-time and maintenance - Asset inspections and reports are performed as required
• Reporting on daily performance and Order status
• Daily/Weekly/Monthly management reports
• Attainment of daily operational targets
• Order processing within required turnaround times. (Transfers and sales orders)
• Conduct and supervise cycle counting and bin check process
• Return stock to vendor / claims generated by operations
• Inventory and Receiving departments for both Wholesale and Distribution
• Management of quality and output levels
• Performance management of staff, staff training and discipline
• Set targets and deadlines for direct reports
• Assistance of stock counts within FMCG, PDC and Distribution
• Control and resolution of order disputes / claims internally and externally
• Manage staff compliment for overtime when required
• Overseeing the fleet when applicable
• The Dispatch Supervisor must be willing to work shifts as per operational requirements

Experience and Education:

• Relevant Tertiary Qualifications (Advantageous)
• Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level
• 5 years experience in management

Job related knowledge and skills:

• Computer skills on MS Office (Word and Excel)
• Financial background- Budget
• Communicate effectively at all levels
• Strong planning and co-coordinating skills
• Ability to work in a team and independently
• Ability to work under pressure / time deadlines