Warehouse Supervisor: Distribution Inbound (UPD Cape Town - Montague Gardens)

Clicks Group Limited; Cape Town; On-site; ZAR 350,000 - 450,000; Full time

Job summary

Clicks Group is recruiting a Warehouse Supervisor (Inventory) for UPD Cape Town. Based in Montague Gardens, you will oversee inventory accuracy, supervise inventory controllers and stock clerks, ensure SOP adherence, and coordinate with Receiving, Dispatch and Finance to maintain stock integrity and service levels.

You will report to the Distribution Inbound department manager and support operational excellence through cycle counts, stock takes, and KPI reporting.

Qualifications

• 3–5 years’ experience in a Pharmaceutical/Distribution & Wholesale/ FMCG/ Supply Chain & Logistics environment (Essential)
• 2 Years’ experience in stock management or inventory related functions
• 1–2 years supervisory/people management experience (essential)
• Knowledge of KNAPP or SAP is advantageous

Responsibilities

• Inventory accuracy and control: monitor stock levels, investigate variances, reconcile stock to system, perform cycle counts and stock takes.
• Team supervision: manage inventory controllers and stock clerks, allocate daily tasks, ensure SOP training.
• Warehouse compliance: adhere to policies, SOPs, maintain accurate records, handle regulated stock.
• Reporting and analysis: generate inventory reports and KPI dashboards, monitor losses and expiries, propose improvements.
• Investigations and root cause analysis: investigate stock gains/losses and customer complaints, implement preventive actions.
• Coordination with other departments: liaise with Receiving, Picking, Dispatch, Procurement, QA, Finance to ensure inventory availability.

Skills

MS Office (Word & Excel)

Product knowledge

Financial understanding

KNAPP WMS

SAP experience

Communication

Planning & coordinating

Teamwork

Pressure management

Honesty & integrity

Excel reporting

Education

Relevant tertiary qualification

Tools

KNAPP WMS

SAP

MS Office

Job description

Warehouse Supervisor: Distribution Inbound (UPD Cape Town - Montague Gardens)

Listing reference: click_026281

Listing status: Online

Apply by: 2 September 2026

Position summary

Industry: Pharmaceutical Sector

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

We are looking to recruit a permanent Warehouse Supervisor (Inventory) to work for United Pharmaceutical Distributors (UPD) Cape Town. The role will be based at the Cape Town branch and will report to the Department Manager in our Distribution Inbound (Inventory) department.

Job Purpose:

• Responsible for the effective and accurate management and control of inventory within the warehouse ensuring good Wholesale & Distribution Practice is applied. Accountable for mantaining inventory intergrity accross the warehouse, ensuring accurate stock levels for customers, minimizing stock losses, managing stock investigations and support operational excellence throught the distribution centre.

Job Objectives:

1. Inventory Accuracy and Control

• Monitor stock levels and inventory movements.
• Investigate and resolve inventory variances.
• Ensure all stock transactions are processed accurately in the system.
• Conduct cycle counts and annual stock takes.
• Reconcile physical stock against system records.
• Identify, investigate, and report discrepancies.
• Implement corrective actions to prevent recurring inventory issues.

3. Team Supervision

• Manage and supervise inventory controllers and stock clerks.
• Allocate daily tasks and monitor performance.
• Ensure staff are trained on SOPs and inventory processes.

4. Warehouse Compliance

• Ensure adherence to company policies, SOPs, and quality standards.
• Support audit requirements and maintain accurate inventory records.
• Ensure proper handling of regulated and sensitive stock.

5. Reporting and Analysis

• Generate inventory reports and KPI dashboards.
• Monitor stock losses, damages, expiries, and adjustments.
• Provide recommendations to improve inventory accuracy and operational efficiency.

6. Investigations and Root Cause Analysis

• Investigate stock gains, losses, and customer complaints related to inventory.
• Conduct root cause analysis and implement preventive measures.

7. Coordination with Other Departments

• Liaise with Receiving, Picking, Dispatch, Procurement, Quality, and Finance teams.
• Ensure inventory availability to support customer orders and service levels.

Job related knowledge and skills:

• Computer skills on MS Office (Word and Excel Level 3)
• Product knowledge
• Financial understanding - budget.
• Experience in Warehouse Management System (KNAPP and SAP Experience will be advantageous)
• Communicate effectively at all levels
• Strong planning and co-coordinating skills
• Ability to work in a team
• Ability to work under pressure / time deadlines
• Honesty and integrity
• Ability to work on excel reports and drive efficiencies

Experience and Education:

• Relevant Tertiary Qualifications (Advantageous)
• 3 - 5 years' experience in a Pharmaceutical/ Distribution & Wholesale/ FMCG/ Supply Chain & Logistic environment (Essential)
• 2 Years' experience in dealing with stock management or inventory related functions
• 1-2 years supervisory/people management experience (essential)