Ward Admin & Stock Control Specialist

netcare; Umhlanga Rocks; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Netcare invites you to join our team in a ward administration support role. You will handle telephone etiquette, bed bookings, admissions, transfers, discharges, and ward data entry, ensuring accurate patient information across SAP and CareON systems.

The role focuses on timely admissions, patient comfort, and smooth transfer processes, with a strong emphasis on customer care and teamwork within the ward staff.

Qualifications

• Grade 12 or equivalent NQF Level 4 qualification.
• Business Administration or Secretarial qualification preferred.
• Strong customer care with ward stakeholders and teams.

Responsibilities

• Answer the telephone in a friendly and professional manner.
• Document bed bookings and admit patients to ward with correct timing.
• Update patient boards and ensure accurate ward information on SAP/CareON/IMT.
• Inform doctors and families of transfers and confirm transfer completion in SAP.
• Assist with discharge processing and file completion for billing.

Skills

Telephone etiquette

Bed bookings

Admissions

Transfers

Discharges

Stock management

Data entry SAP

Education

Grade 12 / NQF 4

Business Admin / Secretarial qualification (preferred)

Job description

Netcare invites you to join our team in a ward administration support role. You will handle telephone etiquette, bed bookings, admissions, transfers, discharges, and ward data entry, ensuring accurate patient information across SAP and CareON systems.

The role focuses on timely admissions, patient comfort, and smooth transfer processes, with a strong emphasis on customer care and teamwork within the ward staff.