Reception Administrator

Mediclinic; Vanderbijlpark; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Mediclinic is seeking a patient admissions administrator to support the admissions and discharge process on-site in Vanderbijlpark. The role focuses on accurate booking, admission, discharge handling, and maintaining patient confidentiality in a private healthcare setting.

Requirements include Grade 12 and experience in reception or patient administration; familiarity with AS400, ICD/CPT codes, and medical aid environments is preferred.

Qualifications

• Essential education: Grade 12 or equivalent.
• Desire: None.

Responsibilities

• Ensure admissions (pre-admissions/ bookings) are captured and processed as per procedure.
• Identify and prevent financial risks by adhering to policies and procedures.
• Ensure an effective discharge process as per the Patient Administration Manual.

Skills

Debtpack Enquiry

Admissions

Bed management

Anatomy terminology

ACMS/Aggregations (AS400)

ICD CPT codes

Medical Aid schemes

WCA processes

Education

Grade 12 or equivalent

Job description

Choose how often (in days) you want to receive a notification:

Closing date: 23/10/2026
Number of positions: 1
Recruiter name: Nkosazane Khomo
Reference number: 74670
Workplace Type:On-site
Permanent

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.