Hospital Front Desk & Patient Admissions Coordinator

Netcare; Krugersdorp; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Netcare is seeking a Receptionist to be the first point of contact for patients and visitors at our hospital. The role involves greeting and assisting patients, handling phone calls, managing admissions, and supporting digital platforms such as the Netcare mobile app.

You will perform essential administrative tasks to ensure the smooth operation of the hospital reception desk. The ideal candidate is friendly, organized, and proactive with excellent communication skills and a solid understanding

Qualifications

• Greet patients and visitors; provide information about hospital services and directions.
• Assist with admissions and collect/verify patient data in SAP.
• Maintain patient confidentiality and adhere to governance processes.

Responsibilities

• Greet patients and visitors and provide information.
• Answer calls in a professional manner and transfer as needed.
• Process admissions and record patient information in SAP.
• Maintain and tidy reception area and assist with general admin tasks.
• Support ad-hoc duties as assigned by Reception Management.

Skills

Interpersonal skills

Customer service

Telephone etiquette

Data entry

Education

Grade 12 or equivalent

Computer proficiency

Tools

SAP ISH

Job description

Netcare is seeking a Receptionist to be the first point of contact for patients and visitors at our hospital. The role involves greeting and assisting patients, handling phone calls, managing admissions, and supporting digital platforms such as the Netcare mobile app.

You will perform essential administrative tasks to ensure the smooth operation of the hospital reception desk. The ideal candidate is friendly, organized, and proactive with excellent communication skills and a solid understanding