Waitron Tokai (Cape Town)

Pedros Chicken; Wes-Kaap; On-site; ZAR 167,400 - 200,880; Full time

Job summary

A popular dining brand is seeking enthusiastic individuals for a new store opening in Cape Town. Join a dynamic team dedicated to providing high-quality dine-in service and ensuring customer satisfaction. Responsibilities include greeting customers, taking orders, serving meals, and maintaining a clean environment. Applicants should have a friendly demeanor, good communication skills, and a willingness to work flexible shifts. This is a fantastic opportunity to grow with the brand from the ground up.

Qualifications

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.

Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Skills

Interpersonal skills

Customer focus

Communication skills

Multitasking ability

Emotional intelligence

Service orientation

Conflict handling skills

Professional presentation

Job description

New Store Opening – Exciting Opportunity

Join the Pedros family as we open our brand‑new store in Cape Town. This is an exciting opportunity to be part of a dynamic launch team, grow your skills in a fast‑paced environment, and contribute to building a strong store culture from day one. We are looking for passionate, energetic individuals who are ready to grow with our brand.

Purpose

Deliver high‑quality dine‑in service and ensure a positive customer experience.

Key Responsibilities

• Greet and seat customers professionally.
• Present menus and explain specials.
• Take accurate food and beverage orders.
• Serve meals and beverages promptly.
• Check customer satisfaction during service.
• Clear and reset tables efficiently.
• Process payments when required.
• Manage customer complaints professionally.
• Maintain cleanliness in dining areas.
• Coordinate with kitchen and cashier teams.

Competencies Required

• Interpersonal skills
• Customer focus
• Communication skills
• Multitasking ability
• Emotional intelligence
• Service orientation
• Conflict handling skills
• Professional presentation

Requirements

• Previous hospitality experience preferred.
• Good verbal communication skills.
• Ability to work flexible shifts.